Videos freezing

[LeeseF]

Is anyone having trouble with the activity /strength videos mine keeps freezing everytime I begin one, which is really disheartening me so end up turning it off

[Sarah_EXI Administrator EXI Support]

Hi LeeseF

Oh dear! Can you please get in touch via email: [e-mail] with the details of what kind of phone you're using EXI on so that we can review?

Sarah