Can't log on: For some reason the app doesn... - My EXI Community

My EXI Community

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Can't log on

Rock-chick72 profile image
3 Replies

For some reason the app doesn't recognise my name or password. It's so frustrating

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Rock-chick72
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Sarah_EXI profile image
Sarah_EXIAdministratorEXI Support

Hi Rock-chick72 - so sorry about this - could you please contact us directly via email at info@exi.life (and let us know it's you) and we will look into it for you!

Rock-chick72 profile image
Rock-chick72 in reply to Sarah_EXI

I have now solved the problem. Thanks

Sarah_EXI profile image
Sarah_EXIAdministratorEXI Support in reply to Rock-chick72

Oh I'm glad, thanks for the update 👍