cream

[worried_em]

so I'm not quite sure what to do about this

someone I know in care has been given cream to help with their leg injury. over the few weeks that followed, said person complained that the cream was burning her skin, and eventually that she couldn't feel nothing in her leg

staff where she is say that they are not willing to do anything, and, acording to them, they didn't check her alergies beforehand so did not have any idea if she'd be alergic or not

what does she do next

[FredaE]

Simple

if it is making things worse ...STOP it.

Was it prescibeded by your gp? if yes go back to them at once.

.If it was given by a member of the care staff go to the person in charge and don'take any nonsense from them.

[Thepainterswife]

This is a strange one 🤔 I worked in care for many years and the rule is that no medication should be administered that isn’t prescribed by a GP . There used to be a list of what was called “ Home remedies “ that could safely be given but that would be at the discretion of the senior person on duty who would most definitely check the residents file for allergies. I’m not even sure the list is still used , it was very rarely used anyway , referral to a GP was always preferable. If you feel there is grounds for complaint there should be notices prominently displayed around the building to guide you. I believe it’s a legal requirement to display these notices Your first step would be to consult the home manager and hopefully get some satisfaction but if not there are other places to contact . Good luck

[Simswim in reply to Thepainterswife]

Agree with this. Medication issues require a doctor to diagnose and prescribe.

[Greavesy]

was this cream prescribed by the doctor ?

[Simswim]

They really shouldn't be administering a medication that is potentially causing side effects. This needs review by a health professional and concerns passed on to staff or manager. There should be a member of staff with medication training so having a word with them may be useful as well. They should know any procedures around meds. They should have a list of the client's health problems/allergies, etc. in the clients care plan/files.

I also agree with the above comment where they should stop administering the cream. A GP should be consulted to find alternatives for the client.