I finally got through to them and was told Birkenhead was experiencing problems, they would chase it up for me and try and hurry it along a bit, so I’ll carry on waiting X
Severe disability premiums : I finally got... - Care Community
Severe disability premiums
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Nichola1971
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Hope you don’t have to wait too long Nichola. Good luck to you. Xxxx
Hi Nichola1971, That's great news. Persistence is sometimes the only thing that works. It's really annoying to have to spend hours on the phone though. Now I guess it has to be patience that will get you through. I suppose it takes so long because of the volume of applications they receive. Still, you know now that at least everything is on track. Thanks so much for letting us know you got through!