Email downtime

Hello all,

We hope you’ve had a great week and are enjoying 2020 so far!

We use a third party emailing tool that has scheduled some downtime tomorrow morning (6am-12pm GMT). Unfortunately, this is out of our control but we will be rescheduling daily digest emails to be sent outside this period for tomorrow ONLY.

All other emails sent from our site will be unsuccessful during this time, this includes reports to community admins/HealthUnlocked, password resets and verification emails as a few examples.

Community admins will receive a list of all reports made during this downtime for their records on Monday. The reports received during the downtime will be assessed via our database and any action necessary will be taken.

You can still contact us on [e-mail] and these emails will be delivered successfully, so be assured that we will reply as usual during our working hours of Monday - Friday.

We’re sorry for any inconvenience this may cause.

[jillygirl]

Thanks Laura. for heads up. 👍

[healthyjoel]

Hi Laura, 2020 is going well, thank you. Thanks for letting us admins know and creating a workaround for our communities' daily digests.

[Damon1864]

Thank you for letting us know.🤗 xx

[pigeonCl-HU]

Many thanks Laura. You letting us know have saved a lot of worries tomorrow, such as 'why aren't we getting any notifications?' or 'why things 'don't seem to work'', and so on.

And then we would get puzzled and start emailing you people....

But now we know.

Enjoy the weekend,

pigeon.

[WinB]

Got the dreaded bug going around so feeling tired ..so looking after No.1 and sleeping it off be well all xxxxx Many thanks Laura Hope all goes plain sailing xxxx

[Stevesmum42 in reply to WinB]

Hi Winb. My sympathies to you, I think/hope I am coming to the end of mine, it’s a debilitating one , a lot of it around this year.

I bought at least 5 different cough remedies none of which helped .Must have gone through a jar of honey....All I can advise it to keep warm drink plenty, and sleep.

Wishing you a quick recovery

Look after yourself.

Sandy x

[WinB in reply to Stevesmum42]

Thanks Steves Mum ..I said to hubby who had it first keep your mans flu to self ..as he was coughing and spluttering. Now no sympathy back for me lol xxxxxx I'll get him back ha ha be well xxxxxx

[Hidden]

Thank you

Good Luck Laura

BOB

[katieoxo60]

Hi this is not to do with the above downtime, however today my daily digest email did not arrive. My settings with my IPS are being changed so that could be the cause. But would appreciate any suggestions as to the cause.Thanks