News on the Upgrade to HealthUnlocked

As many of you have noticed there’s been an interruption to service today with a new-look site that replaced the existing one. It was a big moment for HealthUnlocked - the changes come as a result of nine months of channeling feedback from 150,000 of our members who have come to us suggesting even better ways of communicating, sharing information and supporting each other.

Many today have been dealing with some of the early niggles and bugs and being very helpful with your feedback. We know how much many of you depend on this community. Heartfelt apologies if it has been a bit frustrating for some.

We guarantee:

- The new features will significantly improve what you can do in HU in future

- Other improvements will appear over the next weeks and months

- We won’t stop until we’ve ironed out any bumps

We ask for your help over the next few days:

- To let us know any issues you can spot at

- To bear with us. We’ll get there!

We’re a small team of people dedicated to making HealthUnlocked the best network around for managing your health online. Thanks for your understanding and being here to help us achieve that - it’s a group effort.

Apologies as I probably won’t be able to answer individual comments here as - we now have over 200 communities across the platform.

Matt Jameson Evans

HealthUnlocked Co-founder

12 Replies

thank you Matt & team for all the work you have put in & i,m sure we all look forward to all the gremlins being sent packing by you all




Thank you,

My problem of logging in as been resolved.

Recent activity still throws 404 page not found

Well done, you guys, I know just how difficult this task has been for you, so mega kudos to the team.

Just remember not to feed the gremlins after midnight :)

Sandra x x x

Thanks BLF - am still finding my way round but the new site looks so much fresher and sharper. Well done ...Adrian

Thank you Matt!

I really appreciate your hard work :-)

Thanks Matt, looking forward to the new improved experience here at HealthUnlocked and in using the BLF community.

May all those niggles and bugs be short lived :D

emailing we have no smilies, just kidding, I am sure you will get round to that too ;)

wow that was quick with the smilies, fab, big thanks

Congrats on new site.Had major probs.with my iPad,repeatedly getting that 404! Till I moved on to Safari,now all good,except for one thing!! Why do I have to keep logging in? Even though I click the remember button.

Thankyou all.having a few gremlin issues with login in and staying in,but on the whole I love the new format,nice and easy to read.well done :)

Looks good but don't work, may be if you'd trailed it as a separate site before it went live it would have had a better chance,

Many thanks Matt. :)

Thank you team. It has taken a while to get back in but I am grateful for your efforts. I can't find a sarcoidosis community. Will there be one, do you think? :-) Alison

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