DR FREI. FACE MASK WITH VALVE RECALL - Bladder Health UK

Bladder Health UK

1,162 members389 posts

DR FREI. FACE MASK WITH VALVE RECALL

Desanthony profile image
0 Replies

My wife has just had a fascinating morning with Amazon as we received 6 e mails yesterday asking for these to be returned as it has been found they only have 5% instead of 95% efficacy as found in Iceland - the country not the shop. I just want to let you know that you can contact Amazon customer services and get a refund for these without having to return them and go out to the post office and put yourself at risk - as you will find they will not give a return label as they are personal items - though to my mind they could have attached a return label to every order number to do this as the e mails were sent out with individual order numbers on them - of course they were automated e mails. My wife wondered if they needed to be returned as stated in the emails as they needed to be tested etc but evidently not. So rather than worry about posting these back if any of you have bought these from Amazon contact customer services. I don't know if other retailers have recalled them but presume they will. If I can I shall post the notice on here later.

Its a shame because they were really comfortable too. We have ordered more of a different make and hope we are not in the same position a few months down the line again!

Written by
Desanthony profile image
Desanthony
To view profiles and participate in discussions please or .

You may also like...

Strange Bladder Problems

related. Thank you so much everyone for your time and thank you for reading my post. Best...

Help on going urine infection

antibiotics I feel better when I am on them then as soon as I stop taken them the infection flares...

They lied! Did YOUR cystoscopy hurt?

that with women it was just 'discomfort'. Some of them don't even admit that. Well THEY LIED! At...