Talk to a nurse?

[Alisbabas]

Hi

Does anyone know how easy it is to get through to the BHF nurses via phone?

Thanks

Hope your all well

Ali

X

[Evie606]

Hi there,

I’ve phoned them 3 times over the last 3 months and always got through within minutes. I’ve found them to be really easy to talk to and very professional.

Take care!

[Alisbabas in reply to Evie606]

Thank you Evie606

X

[samz1]

Hi

I tried once and left a message with someone who advised she would get a Nurse to call me back -I had some concerns re start of Covid 19 as I have a pacemaker for SSS and Angina , Plus kidney issues , previous admission for pneumonia and work in the community as a mental health clinician do just needed some Reassurance

I never got a call back at all

[Alisbabas in reply to samz1]

Thanks Samz1

I will try tomorrow and see how I get on

Take care

X

[samz1 in reply to Alisbabas]

Good luck - hope all goes well

[MichaelJH Heart Star]

The nurses hours extended as a result of the Tox. They now operate 9:00 - 5:00 M-F, and 10:00 - 4:00 weekends and bank holidays. Their number is 0300 330 3311.

Fed up with hearing about Coronavirus and CovID with some friends we now call it the Tox! Apparently it comes from a horror book!

[Alisbabas in reply to MichaelJH]

Thanks Michael,

Tox is great

Ali

X

[Qualipop in reply to MichaelJH]

I wish I'd known they were there on weekends.

[daveofpensby]

When I’ve phoned them it was always easy to get hold of them, don’t know at present what it’s like with this virus

I will say they are very good with loads of information and putting your mind at rest

[Alisbabas in reply to daveofpensby]

Hi daveofpensby

That’s great, I’m ringing first thing

Thanks

Ali

X

[daveofpensby in reply to Alisbabas]

Hi Ali Did you manage to talk to one of the nurses?

Dave

[Alisbabas in reply to daveofpensby]

Hi Daveofpensby,

I rang and they called me back within 10 mins

Cheers

Ali

[daveofpensby in reply to Alisbabas]

Good

[Lucymoo]

Hi Ali, sadly I had a very negative response when I tried recently. The phone connection was poor and the call cut off. I then tried ringing back straight away and the phone wasn’t picked up. At the time I put it down to maybe remote working at home due to the virus but it has put me off ringing again. I hope you have better success and get a more positive response from others

[ph5019]

Hi always found it easy even after leaving a message, they were prompt - Paul

[GreenMonday]

Hi there,

My husband needed to speak to them regarding some concerns he had. Within half an hour of calling we had received na phonecall back and they were very helpful.

Good luck.

[HHH2017]

I don’t know about by phone but I messaged one of the nurses over a week ago and have not had a reply. Will be interesting to hear how you get on. Good luck.

[Alisbabas]

Hi everyone,

Called and a nurse called me back within 10 minutes. She was a great help.

Thank you everyone for your replies

Ali

X

[cowparsley]

So glad you`re sorted.Could you please give me the number as I would like to phone them.Thanks x

[MichaelJH Heart Star in reply to cowparsley]

I should have included it in my original reply and will edit my post!

The number is 0300 330 3311.

[cowparsley in reply to MichaelJH]

Thank you Michael,will make a note x

[HHH2017 in reply to MichaelJH]

Thanks for this 👍🏼I messaged a nurse directly is that wrong as I haven’t had a reply?

[MichaelJH Heart Star in reply to HHH2017]

The alternative to phoning is to email them on

[e-mail]

Is this how you messaged? I think they get a fair amount of spam as the email address is on a number of webpages. There are a lot of sad people about!

[HHH2017 in reply to MichaelJH]

Oh dear! I couldn’t see how to contact but on the list of people eg admin, it lists BHF nurses so I messaged one on them. Whoops! Thank you for your reply

[Alisbabas in reply to HHH2017]

Call them, I thinks it’s better

X

[HHH2017 in reply to Alisbabas]

Thank you. I don’t really talking on the phone but will try.

[Alisbabas]

Thanks all

[Singathome]

Rang other day. Got straight through to very helpful nurse who offered advice and guidance. Since visited GP as she recommended and feeling better. Wish I had spoken to her sooner.

Don’t wait, give them a call.