trip to safari park

[Lucacielle]

Hi

We have just returned from a day trip to Woburn Safari Park.

WE were charged for 2 adults as my son is over 16. We were also charged full price for a second carer as my son requires 2:1 support when out in the community.

To get a discount for a second carer, I was asked for written evidence that he needs 2:1 support. His blue badge was not enough.

Where do I get a certificate stating the level of support he needs. I cannot find this information on any of care reviews. Who do I ask?

If anyone has this information it will be very much appreciated as it gets quite costly to take him out.

[Bee-bop]

Hi there Lucacielle,

Can you remember which department told you about needing 2:1 support for your son as maybe they could write a letter of support? Also, I do not know if you qualify for Passport to Leisure or similar in your area? In my location it allows carers free or cut price admission to a variety of places such as swimming the cinema etc failing this, as you have a blue badge you should be able to apply for a concessionary pass for your son on public transport. This again allows carers free travel with the holder so, again this may show in future that your son needs at least 1:1 support. But, I would get in touch with customer service at Woburn Safari park and explain that you were caught off guard being expected to pay for 3 adults when your son needs 2:1 support, Maybe they will be clearer about Woburn's policy and offer an apology for any distress it caused you all on the day.

Hope that helps a little

[Lucacielle in reply to Bee-bop]

Thank you. I will check all these out. Many thanks again.