I can’t see photos

[lizzyw]

Can anyone please help ? For the last couple of days I can read the messages people have written but there is just a blank space where the photo should be . This has never happened before . I access this site on my I pad via the HealthUnlocked app. Has anyone else ever had this problem and does someone please have the solution?

[annienell]

Hello Lizzy, there have been reports from admin on another community of members being unable to view photos when using the HU App. It has been reported to HU so I hope they are working on fixing the problem.

It might be helpful if you could also contact Health Unlocked to tell them you have had this problem, so they know it is not an isolated event.

To contact HU scroll to the bottom of the page and under 'Support' click on Help Centre, then click on Contact Support and fill in the form.

Good luck! Let us know how you get on.

[lizzyw in reply to annienell]

Thankyou Annienell for responding so quickly and for your clear advice . I’m glad I’m not the only one but sorry we are all missing the photos . My favourites are cats and flowers and of course Don’s cartoons to accompany his rhymes .😊

[HungryHufflepuff in reply to lizzyw]

Hi lizzyw I’m looking at this forum on my iPad but not using the app, just at healthunlocked.com and I can see the photos ok. I thought I’d let you know, incase you want to do that too and see all the photos which are too good to want to miss. Hopefully these problems will get resolved soon 👍

[lizzyw in reply to HungryHufflepuff]

Thankyou .I didn’t know that was an option so I’ve learned something today. Really interesting cos the format is different 😊

[stone-UK]

Hi

Change to the mobile version until they resolve the problem with the HU App.

[lizzyw in reply to stone-UK]

Succinct and clear , exactly the advice I’d expect from you . Thankyou

[Hidden]

Same here!! 🙃