UPDATE - NIGHTMARE 24 HOURS IN A&E

[wendy6]

Hello everyone,

I just wanted to say a bigTHANK YOU to everyone who responded to my very sad story - Ive had 88 replies which is amazing, and has helped me so much.

Lots of shared experiences, advice and useful information.

But most of all empathy and support 😘

This morning my heart was in normal sinus rhythm for a short while. I took our dog out for a walk and it felt ok. Back home and I'm getting lots of ectopics and a few SVTs again but I feel calmer in myself.

Im hoping my GP will phone me today ...my surgery has been completely out of action for 7 days now. Their IT system went down on 17th they have been unable to do appointments, access patient records, do referrals, do prescriptions, see or speak to anyone!!! You couldn't make this up could you. Yesterday I phoned surgery and asked for her to phone me regardless if system is up and running, we shall have to see!?

Wendy x

[Paulbounce]

Hi Wendy.

This morning my heart was in normal sinus rhythm for a short while. I took our dog out for a walk and it felt ok. Back home and I'm getting lots of ectopics and a few SVTs again but I feel calmer in myself

Well done - you're crushin' it 👍

My surgery has been completely out of action for 7 days now. Their IT system went down on the 17th they have been unable to do appointments, access patient records, do referrals, do prescriptions, see or speak to anyone!!!

Why should England tremble??? 👎

Paul

[jeanjeannie50]

The last CQC report in July 2021 regarding the hospital you attended graded it as Requires Improvement

At the moment it's quality of care is under review again. I would urge you to let the CQC know of how you were treated asap.

Jean

[Qualipop]

Have they never heard of a pen and paper? Apart from electronic prescriptions, our practice has everything backed up as hard copy and they do still write paper prescriptions if necessary. When my painkiller was out of stock I got a paper prescription so I could try every pharmacy within reach. They should also have access to emergency IT repairs. No wonder A&E is packed.