nospace

[Gossiplady]

Icannotwriteonthiswebsite suddenly.Asyoucansee,nospace.Help

[Orange_2022]

More likely something to do with your keyboard/computer and not the website. Can you get someone to look at it for you?

[Gossiplady in reply to Orange_2022]

thankyou.Onlyonthiswebsite.Haha.

[Orange_2022 in reply to Gossiplady]

That's wierd! 🤔

[DorsetLady PMRGCAuk volunteer in reply to Orange_2022]

HU is very good a doing weird things……🤦🏻‍♀️

[DorsetLady PMRGCAuk volunteer]

This has occurred before - if it’s only on HU then email the help desk direct rather than through forum

[e-mail]

But do check other sites and all your devices to ensure the problem isn’t your end first.

[Sophiestree]

I am the same, hence I rarely reply these days. I have to type my reply on word and then copy and paste by which time I've forgotten what I wanted to say.

I have replied to so many posts... in my head only! 🙄

[PMRpro Ambassador in reply to Sophiestree]

Tell HU. When only one person (i.e. DL or me) complains they say it is us.

When multiple people complain it HAS to be something to do with them.

[DorsetLady PMRGCAuk volunteer in reply to Sophiestree]

Have you reported it to HU?

Longtimer had this issue last year…she may see this as I’ve ‘named’ her, but maybe pm her and ask how HU resolved it….

…doubt it will go away of its own accord!

[Seablue22]

I'vegotthesameproblem,againonlyonthisforum!

[PMRpro Ambassador in reply to Seablue22]

Tell HU - the Support Centre contact is on the black strapline at the bottom of he page or

about.healthunlocked.com/co...

[PMRpro Ambassador]

I have reported it - but please, everyone else do the same PLEASE!

[DorsetLady PMRGCAuk volunteer in reply to PMRpro]

Me too! Reported that is!

[oscarandchloe]

It'sapain!Shallreporttoo.

[DorsetLady PMRGCAuk volunteer in reply to oscarandchloe]

Do this first though -

HU problems - check list - before you contact HU or post on forum

A. Check your email notifications by tapping avatar (top right of screen). There you have a choice of what email notifications you receive - you don’t have to agree to any or all - see picture below. Those highlighted happen to be my choice.

B.Check your spam/junk folder

C. Try logging out of HU and in againd. Try logging out of your email and logging back in.

E. Has your devise IOS been recently updated? If so check all of above 

F. If it’s letters repeating, then HU have advised it may be an issue with keyboard - so suggest removing predictive text or autocorrect and then retrying. 

G. HU may have updated something..which you/we may not be aware of, so check all of the above.

H. Contact HU.. [e-mail]

Lastly don’t panic !Don’t panic! Shouting at device may relieve your tension, but it does little else.🤔

Email notifications

[Alebeau]

I had that problem on my android phone but the desktop computer was ok

I think it's a problem on the HealthUnlocked site

Happened more than once but most of the timer it is ok

try turning your phone or ipad completely off then reboot and try again

[Gossiplady in reply to Alebeau]

bless you.Tried everythin.

[DorsetLady PMRGCAuk volunteer]

UPDATE - 26 JAN 2023…HU have advised they are aware there is a bug and they are working to fix it……

So hopefully those with issues will soon be back to normal - will raise new post just to advise others.