Getting the right support .: Hi does anyone know or... - Mencap

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Getting the right support .

Carol710 profile image
7 Replies

Hi does anyone know or had problems getting the right support from Social Service and over the years find they don't get any help ,which is my Daughter whom I care for full time she is 32years old ,Her Social Worker was suppose to do an assessment with her in our home but on leaving stated she couldn't do one ,even though she left me the Direct payments form to put in for help.I found out that you can not get this unless you have an assessment of her Needs which aren't being met.So I ended up phoning and telling her Social Worker I was not happy and want some one else on the case to help my Daughter which is now Iv been waiting since last month for some New Social Worker to take over Iv not heard anything from them since ,Iv no support from any one else and its just me and my Daughter ,I do have Health Problems and had to put off treatment for myself I also had an assessment done ,but only stated that I was happy in Caring for my Daughter and when I can no longer be able to she would have to go in to a care home etc..Never mentioned me getting a break for some time to myself to get out even for I day a week or having some one to come in and sit to give me a break.I thought they were suppose to help the Disabled and support them in there own homes etc..

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Carol710 profile image
Carol710
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7 Replies
thara9643 profile image
thara9643

Hiya

The whole assessment process can be a messy one. Ask for a new social worker or start researching those assisted living schemes and funded care homes etc. Ring up to tell the adult social care team to come and do another needs assessment a proper one this time. Care UK can also provide support and information, try looking on their website or calling the helpline. Another good source of advice and help is a charity. Start also sending off politely worded emails and telephoning tomorrow first thing.

Carol710 profile image
Carol710 in reply to thara9643

I have phone in to Social Services and they got back to me to State my Daughter will get a New Social Worker by the end of September due to a shortage of Social Workers.Its really sad there's not much once young Adults leaving Special Schools that there is nothing for them ,well not in my Area anyway so most of the last few years she is stuck in the bungalow with me ,and still very dependant on me.I did contact her local Doctor to ask her if she could help with a letter stating her problems trying to get her help ,but after saying this was told by the Doctor what do you expect me to do etc etc.. So just shows you I thought the Doctor was part of her care package to help her to get help with her or my needs ,so now I know not to go back down that path for didn't get me anywhere ,At least my Daughter is getting her health check once year to do her medical problems and I suppose iv just got to except the way things are in this ever changing World and what is stated in Law to help the Disabled means nothing ,thank you for your reply ...

thara9643 profile image
thara9643 in reply to Carol710

ok

Jofisher profile image
Jofisher

Hi I would contact the carers association they can do a carers assessment for you and this may happen a lot quicker it’s a different way around of doing things but it should get you some help and support. I would also consider getting your daughter an independent mental health advocate I.M.C.A. And they can then help you push for things for your daughter. I would also call adult social services and tell them that’s it you’ve waited long enough and you can’t go on like this and your in a crisis situation. Carer breakdown is something they want to avoid at all costs so try that. You can also speak to the Mencap helpline to to if they can give you any further advice. If you can afford to pay for an independent social worker I have someone I used that could help if these things don’t work but try all this first as hopefully these will do the trick good luck and if you need further help or advice come back to us. I hope your getting all your benefits and your daughter

Carol710 profile image
Carol710 in reply to Jofisher

Thank you for the advice I shall follow up on what you have said and let you know the out come for the help.I also do get Benefits that she is entitled to and don't know if Living in Northern Ireland makes a difference in the Help for her ,she is very happy to sit and just play games and is really so depended on me for everything is will take a while for her to get her independance back ,Im also on Housing list to get move for she shares a room with me ,this does not help and thanks again for your information..

Jofisher profile image
Jofisher in reply to Carol710

Ok well hopefully the contacts I’ve given you will be helpful sadly I have no idea about Northern Ireland services but the contacts I’ve given you will be able to help you.

Kieran_Mencap profile image
Kieran_Mencap

HelloThanks for getting in touch. It might be an idea to contact the Learning Disability helpline.

Unfortunately, lines are closed this week but you can still reach us by completing a web form here: mencap.org.uk/contact/conta...

I hope that helps

Kieran

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