Received telephone call from hospital saying they have given my personal details and discharge notes to another patient! Patient promises to return it and sorry.
What was and could I have said to that?
Received telephone call from hospital saying they have given my personal details and discharge notes to another patient! Patient promises to return it and sorry.
What was and could I have said to that?
Hi Denden your post was written a log time ago and i just found it, I hope you have sorted the situation and not just let it be. You need to contact Citizen Advice as what they have done is completely unacceptable. When I requested my notes I had to show identification and proof of address. How they can send them to another patient I do not know. They have breached your privacy and you the right to an explanation and reasonable actions taken for those involved.