Celebrating Success: HealthUnlocked Ac... - HealthUnlocked Blog

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Celebrating Success: HealthUnlocked Achieves a Remarkable NPS Score of 85.91!

SaskiaHU profile image
SaskiaHUHealthUnlocked
32 Replies

Hello everyone,

We are thrilled to share some exciting news with you! HealthUnlocked has achieved an incredible Net Promoter Score (NPS) of 85.91. This is a significant milestone, and we owe it all to you—our amazing members.

What is NPS and Why is it Important?

An NPS score of 85.91 is extraordinary, indicating that a vast majority of our members are highly satisfied with their experience on HealthUnlocked and are likely to recommend it to others. This score places us among the top tier of online platforms and speaks volumes about the positive impact we are making in the health and wellbeing community.

What Makes HealthUnlocked Special?

1. A Supportive Community:

At the heart of HealthUnlocked is our vibrant and supportive community. Members connect with others who understand their health challenges, share their experiences, and offer invaluable support. This sense of belonging and understanding is what makes our community so special.

3. Empowerment and Advocacy:

We believe in empowering our members. Whether it’s through our communities, informational resources, or advocacy efforts, we strive to give our members the tools they need to take control of their health and advocate for themselves and others.

Thank You for Your Trust and Support

Achieving an NPS score of 85.91 is a testament to the trust and support of our community members. We are deeply grateful for your continued engagement, feedback, and recommendations. Your positive experiences and success stories inspire us every day to keep improving and expanding our platform.

We are committed to maintaining the high standards that have earned us this outstanding result. Our journey to achieving an NPS score of 85.91 has been driven by our mission to provide a supportive, informative, and empowering community for all our members. We couldn’t have done it without you. Thank you for being a part of HealthUnlocked and for making it such a special place.

Here’s to many more milestones and continued success together!

Warm regards,

The HealthUnlocked Team

Written by
SaskiaHU profile image
SaskiaHU
HealthUnlocked
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32 Replies
piglette profile image
piglette

Congratulations 👍🎊🎉

DorsetLady profile image
DorsetLady

Actually you might get an even higher score from some of us if you got around to sorting out the "Hidden" username that appears when members have left HU to something more appropriate.

Ironically the person who raised the issue and asked for suggestions on the Prototype Feedback forum some 3 years ago now appears to be Hidden themself!

healthunlocked.com/prototyp...

Folkylass profile image
Folkylass

wohoo ! Brilliant news ! Congratulations 🎉

Graham2222 profile image
Graham2222

Brilliant. And well-deserved. Well done.

Familytree67 profile image
Familytree67

Well done to all at health unlocked and special mention to our wonderful admin team who are always there to help us hosts out if we get stuck . Let’s hope that next time you can get an even higher score !

This is a special place where we can make lots of virtual friends who don’t judge but support and encourage each other . Best thing I did in 2017 was sign up !

Congratulations to all involved especially those behind the scenes here - well done to you all

Sue

Extrahelp profile image
Extrahelp in reply toFamilytree67

Totally agree with your comments familytree67!Joining HU certainly saved me from a lot of anxiety, being able to share my thoughts and worries about my glaucoma journey...I don't feel so alone so I am very grateful to HU!

Thankyou to all of you behind the scenes and members who are kind enough to be able to respond/share !

lupus-support1 profile image
lupus-support1

Well deserved!

Steal profile image
Steal

Great, not at all surprised though! Brilliant, informed and supportive forum.

Saintmalo profile image
Saintmalo

🥳😀 Brilliant & so well deserved THANK YOU

AquaZumbaFan profile image
AquaZumbaFan

WTG! This is a great site, well-deserved praise!

Totheriver profile image
Totheriver

Congratulations, it is a great site!!

focused1 profile image
focused1

I am not surprised as this site does support and the broad knowledge / motivation of members makes this a unique site . By contrast try posting on X or some of the football websites and even if you post facts they are sometimes shot down

bennevisplace profile image
bennevisplace

Well deserved. I'm interested to know how many members are there altogether of all the groups under the HeathUnlocked umbrella?

DorsetLady profile image
DorsetLady in reply tobennevisplace

HU info

HU
bennevisplace profile image
bennevisplace in reply toDorsetLady

Thanks!

Liessie2014 profile image
Liessie2014

well done , Great News , I have had so much support from this Forum , everyone is so nice and caring ❤️

Teaching profile image
Teaching

I feel safe here. We have members that genuinely care

MummyLuv profile image
MummyLuv

that’s absolutely amazing!! It’s really tough to get that kind of score as only a score of 8 or above is positive,

Poshcards profile image
Poshcards

well done to everybody concerned, great to hear some good news x

Vivica profile image
Vivica

Great to hear the news... thank you for all you do just love Health Unlocked!!

GCCA-Survivor profile image
GCCA-Survivor

People here genuinely care. Their input from their experience and knowledge is very helpful. I have learned a lot from the membership. ❤️❤️👍👏💪💪

Grammy80 profile image
Grammy80

If I were British, I would say Brilliant!!! As an American who often wishes she were British, YIPPEE, well done, well deserved. HU is the best!!!

(❁´◡`❁)💞

DorsetLady profile image
DorsetLady in reply toGrammy80

Not sure they are British…..at least parent company aren’t…

Grammy80 profile image
Grammy80 in reply toDorsetLady

I'm just thankful for everybody across the pond!💞

RedApple profile image
RedApple in reply toDorsetLady

DorsetLady,

HealthUnlocked was founded in 2010 by two British doctors, Jorge Armanet (CEO) and Dr Matt Jameson Evans (Chief Medical Officer). Their registered office is in Altrincham, Cheshire, UK

DorsetLady profile image
DorsetLady in reply toRedApple

Thanks-I knew registered office was in UK -but thought some of the research included overseas organisations. Apologies if I misread that.. but no matter it’s great asset for so many.

twooldcrows profile image
twooldcrows

wow ..that is great ...i do enjoy it and so glad you all are here to help us living with MS and of course other diseases..thank you again for this place for all of us to enjoy each other and to get great answers to problems we may have or just answer our questions...

Ballito profile image
Ballito

Brilliant! My thyroid health has never been better, thanks to this site.

stiff19 profile image
stiff19

👏👏👏👏 perhaps some docs can join now and learn something

DrBook profile image
DrBook

Many to all involved for a wonderful site!

Brian

GrasszHoping profile image
GrasszHoping

Health unlocked is the most informative user-friendly platform for CLL. Congratulations!!!

76RL profile image
76RL

Well deserved success, good work on a great forum and a great resource of reliable advice when needed. 🙏🎨🤗

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