We are thrilled to share some exciting news with you! HealthUnlocked has achieved an incredible Net Promoter Score (NPS) of 85.91. This is a significant milestone, and we owe it all to you—our amazing members.
What is NPS and Why is it Important?
An NPS score of 85.91 is extraordinary, indicating that a vast majority of our members are highly satisfied with their experience on HealthUnlocked and are likely to recommend it to others. This score places us among the top tier of online platforms and speaks volumes about the positive impact we are making in the health and wellbeing community.
What Makes HealthUnlocked Special?
1. A Supportive Community:
At the heart of HealthUnlocked is our vibrant and supportive community. Members connect with others who understand their health challenges, share their experiences, and offer invaluable support. This sense of belonging and understanding is what makes our community so special.
3. Empowerment and Advocacy:
We believe in empowering our members. Whether it’s through our communities, informational resources, or advocacy efforts, we strive to give our members the tools they need to take control of their health and advocate for themselves and others.
Thank You for Your Trust and Support
Achieving an NPS score of 85.91 is a testament to the trust and support of our community members. We are deeply grateful for your continued engagement, feedback, and recommendations. Your positive experiences and success stories inspire us every day to keep improving and expanding our platform.
We are committed to maintaining the high standards that have earned us this outstanding result. Our journey to achieving an NPS score of 85.91 has been driven by our mission to provide a supportive, informative, and empowering community for all our members. We couldn’t have done it without you. Thank you for being a part of HealthUnlocked and for making it such a special place.
Here’s to many more milestones and continued success together!
Warm regards,
The HealthUnlocked Team
Written by
SaskiaHU
HealthUnlocked
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Actually you might get an even higher score from some of us if you got around to sorting out the "Hidden" username that appears when members have left HU to something more appropriate.
Ironically the person who raised the issue and asked for suggestions on the Prototype Feedback forum some 3 years ago now appears to be Hidden themself!
Well done to all at health unlocked and special mention to our wonderful admin team who are always there to help us hosts out if we get stuck . Let’s hope that next time you can get an even higher score !
This is a special place where we can make lots of virtual friends who don’t judge but support and encourage each other . Best thing I did in 2017 was sign up !
Congratulations to all involved especially those behind the scenes here - well done to you all
Totally agree with your comments familytree67!Joining HU certainly saved me from a lot of anxiety, being able to share my thoughts and worries about my glaucoma journey...I don't feel so alone so I am very grateful to HU!
Thankyou to all of you behind the scenes and members who are kind enough to be able to respond/share !
I am not surprised as this site does support and the broad knowledge / motivation of members makes this a unique site . By contrast try posting on X or some of the football websites and even if you post facts they are sometimes shot down
HealthUnlocked was founded in 2010 by two British doctors, Jorge Armanet (CEO) and Dr Matt Jameson Evans (Chief Medical Officer). Their registered office is in Altrincham, Cheshire, UK
Thanks-I knew registered office was in UK -but thought some of the research included overseas organisations. Apologies if I misread that.. but no matter it’s great asset for so many.
wow ..that is great ...i do enjoy it and so glad you all are here to help us living with MS and of course other diseases..thank you again for this place for all of us to enjoy each other and to get great answers to problems we may have or just answer our questions...
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Never delay seeking advice or dialling emergency services because of something that you have read on HealthUnlocked.
The results of our User Survey 2018 are out now and we want to say thank you!
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