Rolling out the new posts tab to all communities

[Vesa]

Dear all,

We hope you are having a really nice start of the year.

Today, we want to share with all of you some exciting news! You will soon be able to see on your communities an updated layout of the posts tab, which also includes bigger changes “behind-the-scenes” (technical side) that will hopefully make your experience of the page even better.

The new layout better highlights how you can filter posts by latest, unanswered, popular, pinned by admins and recently active (those posts with the most recent contributions whether it is a new reply or the post itself has been just created).

You will also have at your right hand side the option to search posts on your community and see the archive section, which groups all posts submitted to the community by year and month.

At the end of last year, we rolled out this page to a handful of communities to be certain we didn’t miss any issues. As always, if you want to reach out to us please do so by using the contact form on our Help Centre support.healthunlocked.com/...

[anrean]

Could you please make the Chat option a bit easier to find, and on all pages? Sometimes we don't want to post for everyone else to see, especially when the issue is sensitive and may steal hope from others.

[Vesa in reply to anrean]

Hi anrean, if you look at the top bar of every HealthUnlocked page you should see an icon of two speech bubbles. Clicking on this icon takes you to chat. If you don't see this, or if I have misunderstood you, please get . in touch with us via our Support Centre (support.healthunlocked.com/... and we'll look into this for you!

[UK-Sparky]

Thats great Vesa. Happy New Year to you guys as well. Any progress on putting indicators as to which country a member is from? That would rally help focus the right advise in any responses. Thanks

Marc

[Hidden in reply to UK-Sparky]

Dear UK-Sparky , happy new year!

Yes, we have made some progress. We talked about it during the design session of the new members section. If you want to know more or give us your opinion about this feature, please use this contact form: support.healthunlocked.com/...

[andyswarbs]

Is there a place we can make suggestions. For example tagging is a mess, imo. One problem is that often I write a post and obscure tags appear that do not relate to my post. Also there seem to be two types of tags that frankly i confusing and unhelpful to anyone.

[Vesa in reply to andyswarbs]

Hi andyswarbs, we would love to get any feedback you have via our form here: support.healthunlocked.com/...

It goes straight through to our support centre where one of our team will be able to respond to you. We're in the process of refining our tags, so if you could send us an email with specific examples, it would really help us!

[PLASEM]

Thank you, do you have staff that can help us with our doubts related to our diagnosis treatment thanks

[Hidden in reply to PLASEM]

Dear PLASEM ,

Thanks so much for your reply.

You will be able to find a comprehensive answer in our Help Centre here: support.healthunlocked.com/...

If you have an specific question, you can search for it here: healthunlocked.com/search

[SusieJo1948]

Thank you for putting up a site so we can get to know you all besides I had asked Maddie awhile back if we can get to know each other that would make it better too know you all behind the scenes. It makes it all personal and like one big family. You all are doing a great job.Keep up the good work. Love susiejo1948