Confused about donation

[davy1972]

Does anyone know what declined duplicate order mean in the status of a donation request?

[MichaelJH Heart Star]

In relation to what?

[Kristin1812 Heart Star]

I was slightly curious about why your question was here, but anyway I just searched on line and it said ‘The error occurs simply because you have already submitted a previous order with the same order number in the past. For security reasons, certain payment processors will simply reject the new transaction’.

[davy1972 in reply to Kristin1812]

ok thank you. Perhaps i shouldn't have posted the question here but I arranged a collection for a donation i want to give and i went into my account and saw that the order status said duplicate/declined, and I was worried that the collection had been cancelled. Hopefully i won't have been.