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Is there an exemption card for travelling in public transport.

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Today I had a confrontation from a couple on a bus going to work. Because I wasn't wearing a face mask. I was annoyed. They made feel really uncomfortable that I got of a bus. I was wondering if there was a card I could show on bus to driver to show what I'm not wearing one. Thanks.

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EmmaF91 profile image
EmmaF91Community Ambassador

healthunlocked.com/asthmauk...

Officially there isn’t one, but you can either download an AUK one, a company specific one (easy access on the AUK webpage), or get one from the ‘sunflower’ hidden disability store here hiddendisabilitiesstore.com...

Fruitandnutcase profile image
Fruitandnutcase

Have a look on the website for your local bus company. I got this from Stagecoach yesterday. Hope it helps you.

Dear customer,

As we’re sure you’ll know, it’s now mandatory to wear a face covering on public transport in England. This added layer of protection will help to keep you and others safe when travelling.

We know you’ve probably got a few questions about this, so please see below the most common Q&As:

Q: What is a face covering and where can I get one?

A: There are lots of different options for face coverings, it doesn’t need to be a mask. Keep it summery with a brightly coloured bandana or scarf. As long as it covers your nose and mouth and ties snugly behind your head, you should be able to breathe comfortably when wearing it.

You can buy a face covering but the Government has put together a guide showing you how you can make your own. Check out the Government guide.

Q: I’m exempt from wearing a face covering, how can I prove this to my driver?

A: Please don’t worry that you won’t be able to travel just because you’re unable to wear a face covering. Your driver knows about the Government exemptions and that some people won’t be able to wear a face covering.

To make sure your journey is stress free, we’ve added new cards to our Journey Assistance scheme that will let you show your driver that you’re exempt from wearing a face covering.

Its quick and easy to apply for a Journey Assistance Card to show to your driver. Just fill in this form to get started and we’ll send one straight to you.

stagecoachbus.com/promos-an...

Q: Will my driver be wearing a face covering?

A: Your driver doesn’t need to wear one when sitting in their cab because they’ve got a clear protective screen that acts as a barrier. If they need to get out of their cab to help you or another customer, they’ll sanitise their hands and wear a face covering for added safety.

Click here to view the full range of FAQs on face coverings.

There are other social distancing measures in place for added safety, so you can download your 10-steps to staying safe when you travel here.

Padge16 profile image
Padge16

Stage coach do them just down load the bus app ot tells you how to register I've got it and so has my son hope this helps

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