The General Pharmaceutical Council has launched a conversation with patients, about what patient-centred professionalism means to them.

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The outcomes of this conversation will inform the GPhC’s future regulatory work, and in particular the review of its standards of conduct, ethics and performance.

The GPhC has started this conversation by launching a discussion paper which asks a number of questions, including:

•What characteristics does someone who is professional and patient-centred demonstrate?

•What are the barriers and enablers to patient-centred professionalism?

•Which examples of professionalism best illustrate what patient-centred professionalism is all about?

We know that the vast majority of pharmacists and pharmacy technicians act and behave professionally on a day-to-day basis. We also know that demonstrating professionalism is not always easy, but that doing so is fundamental to the care of patients and people who use pharmacy services.

We want to hear from patients and the public to let us know what it is they expect from pharmacy professionals. This will help us and others in pharmacy to describe what it means to act professionally in pharmacy in the 21st century and inform the review of our standards of conduct, ethics and performance.”

To complete the survey Go to surveymonkey.com/r/75CLQB2

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