Hi all, I'm writing this post on behalf of my mother - she is 70 with Diabetes and Arthritis, but since 2018 has been experiencing tinnitus. She says it's constant and is always saying she can hear a noise, which sounds like a machine - a sort of deep, rumbling noise. I am unable to hear this myself, but she says it tends to start at certain times of the day/on certain days and varies in volume. We live near a railway line, where work is usually going on, so it could be that she has some form of hyperacuisis/sensitivity to certain sounds.
In 2018 she had a lump (pleomorphic adenoma) removed from her salivary gland and was also told she had a lump on her thyroid (but a follow up scan showed this to be shrinking) - however, her tinnitus started around the same time the lumps occurred.
She has seen an ENT consultant, who did not think an MRI scan was necessary - she wasn't happy about the outcome, but did not make a complaint (although I did encourage her to/offered to on her behalf). She was referred to a hearing therapist and had about 3 sessions. This helped but only to an extent.
She has to have background noise (music, tv on) constantly to drown out the 'machine' noise. It also affects her sleep.
My question is, should she have been referred for an MRI brain/auditory scan, given her symptoms, age and underlying conditions? We are in the UK (London).
Thanks in advance