Emails?: Has anyone stopped getting... - Positive Wellbein...

Positive Wellbeing During Self-Isolation

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Emails?

springcross profile image
41 Replies

Has anyone stopped getting email notification of posts?

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springcross profile image
springcross
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41 Replies
Activity2004 profile image
Activity2004

Hi springcross ,

When was your last notification/e-mail from HU? Did you change your notifications under Settings for e-mails?

springcross profile image
springcross in reply to Activity2004

I've had a few today but not as many as usual and yesterday hardly any until late afternoon when it got quite busy again and I thought that whatever was wrong had righted itself but it has been the same again today - I usually have quite a lot and I have noticed on the NRAS site that posts have been coming in but I have not received any emails, I have been getting the new ones from the other posts below. I know it doesn't seem to be as busy but I have only been getting the odd notification. I also noticed earlier that I had an email which was meant for another poster. I am signed on four sites so it is a little strange. The only changes I have made to settings is what Hema suggested yesterday 'When someone creates a post in my communities (not recommended if you're in a large community)' but it hasn't made any difference.

Activity2004 profile image
Activity2004 in reply to springcross

Send a message to support@healthunlocked.com and let them know what you told me.😀👍

springcross profile image
springcross in reply to Activity2004

Hi Activity. I've had a reply from the support HU and they can't find anything wrong. It was pretty much the same email as I had yesterday. I've also had a message from someone in the US who suddenly stopped getting emails a while ago and is missing them. I have given him the email address you gave me to write to. Really weird. 🙃

Activity2004 profile image
Activity2004 in reply to springcross

It may be a glitch in the system, but can you please check your junk email messages/folder and see if they have been sent there by mistake? If they are in junk, click not junk/spam and they should be added to the inbox/folder you choose. Add to SAFE Senders list.😀👍

springcross profile image
springcross in reply to Activity2004

I checked Spam yesterday when Hema mentioned it but there was nothing there. I have made sure that HU address is in my Contacts List but it'still not happening. I'll just have to put up with it, maybe it will right itself eventually. Thanks for helping. 😊 x

Activity2004 profile image
Activity2004 in reply to springcross

Did you refresh the email message page for each box( inbox/spam)?

springcross profile image
springcross in reply to Activity2004

Activity2004 profile image
Activity2004 in reply to springcross

Go to the email address that you have for your email messages and go to the top of the page. Click on the icon to refresh your browser/email.

springcross profile image
springcross in reply to Activity2004

Is that top right Send/Receive all Folders?

Activity2004 profile image
Activity2004 in reply to springcross

Left hand side of the screen on the computer. There’s an arrow that may be in a circle to refresh your page.

springcross profile image
springcross in reply to Activity2004

Done. Thank you.

Activity2004 profile image
Activity2004 in reply to springcross

Did it work?

You’re welcome!😀👍

springcross profile image
springcross in reply to Activity2004

It did, thank you very much - you have the patience of a saint. x

Activity2004 profile image
Activity2004 in reply to springcross

Fantastic job done!😀👍

You’re welcome!😀👍

springcross profile image
springcross in reply to Activity2004

Not on mine there isn't. Outlook 2016 (rubbish). On left hand side at the top I have a button Send/Receive All Folders F9 and on the right side near the top I have Send/Receive All Folders?????

springcross profile image
springcross

Thanks.

Activity2004 profile image
Activity2004

Be my guest! You can also let them know everything that we had done. If they have any questions, have them ask anytime.😀👍

springcross profile image
springcross in reply to Activity2004

Hi Activity. Your comments to Ajay and visa versa have come to me as emails?

Activity2004 profile image
Activity2004 in reply to springcross

You got notifications to your email inbox?

springcross profile image
springcross in reply to Activity2004

I have but nowhere near as many as I normally get. I'm not worried about it anymore, if I get them I get them, if not then I don't. I just wanted you to know that your comments were coming to me. x

Activity2004 profile image
Activity2004

😀👍👍

Activity2004 profile image
Activity2004

Do you want to refresh your email/browser?

springcross profile image
springcross in reply to Activity2004

You're like Flash Gordon, you've replied before I even stop typing 😁

Activity2004 profile image
Activity2004 in reply to springcross

Thank you for saying that!😀👍

Everything okay?

springcross profile image
springcross in reply to Activity2004

Kind of!

Activity2004 profile image
Activity2004 in reply to springcross

Want to talk about it?

springcross profile image
springcross in reply to Activity2004

Maybe tomorrow, it'll probably be worse again then, but thanks for asking. 😊

Activity2004 profile image
Activity2004 in reply to springcross

I will be here when you’re ready.😀👍

Activity2004 profile image
Activity2004

I mean, I’m going to be on the group and I will be willing to listen (if you want to talk). No worries. Sorry for any confusion.

springcross profile image
springcross in reply to Activity2004

Hi again Activity. Your reply to TRST has come in as an email to me. This happened with Ajay and you last night!! It's most peculiar.

Activity2004 profile image
Activity2004 in reply to springcross

If you click SAVE POST, you can get notifications saying there’s a new reply to the posting.😀👍

springcross profile image
springcross in reply to Activity2004

Activity2004 profile image
Activity2004 in reply to springcross

Anytime someone else posts a posting, you have the choice to save/follow the posting and you can get replies to the posting in your email inbox.

springcross profile image
springcross in reply to Activity2004

OK thank you for that. x

Activity2004 profile image
Activity2004 in reply to springcross

You’re welcome!😀👍

springcross profile image
springcross

I didn't know what it was when Activity told me to do that but it just means clicking on the Send/Receive button on the top right (or top left) of your email home page (I have Outlook 2016) or pressing on F9 and emails waiting in the wings (so to speak) to come through will be given a push and will update on your screen. Sorry, I'm not very good at explaining things to do with computers!! 🙃

Activity2004 profile image
Activity2004 in reply to springcross

You’re doing a good job! No need to worry.😀👍

springcross profile image
springcross

Mine is suddenly OK again today and they have been rolling in. It's all very strange. Hope yours returns soon too. x

All_alone profile image
All_alone

Yes the emails have stopped. I did get one this evening but not for the last few days.

springcross profile image
springcross in reply to All_alone

You could do as Activity adivised me to do and refresh your email browser or email:-

support@healthunlocked.com and let them check it out for you. Good luck.

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