Brain & Spine Helpline: If you have any... - Neuro Support

Neuro Support

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Brain & Spine Helpline

James_BSF profile image
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If you have any questions relating to brain or spine problems, why not contact our Helpline? Our Helpline team provides tailored information and specialist support for anyone affected by a neurological problem. You can either talk to us or email us for information and support.

Call our freephone Helpline on 0808 808 1000. We’re open from 9am to 4pm Monday to Thursday, and 9am to 1pm on Fridays.

Email us using our enquiry form:

brainandspine.org.uk/suppor...

About our service

•Our helpline is confidential – If you don’t want to say who you are, that’s no problem.

•If you are concerned about a neurological problem or have concerns about a member of your family or a friend – we’re here to support you.

•We also support health professionals in their work, answering questions and signposting to patient services.

•People call us for many reasons - some people call for practical or emotional support, others have specific clinical queries, and some people just want to talk.

•We believe no question is a silly question – whatever your question or concern, please just ask us.

•We can also point you in the right direction and signpost you to other sources of support and help.

Some of the common subjects we talk about

•Symptoms

•Tests and investigations

•Treatment

•Managing long term conditions

•The emotional impact of a diagnosis, treatment or living with a long term condition

•Helping you make sense of medical information and what might happen next

•Helping you get questions together to ask at your next GP or hospital appointment

•Accessing neurological services

•Where to get more information and support

Disclaimer

The information provided by the Helpline team is not a substitute for professional care and should not be used for diagnosing or treating a health problem or disease. Our Helpline Officers will not give advice or opinions, either medical or personal.

Privacy and confidentiality

Our telephone and email enquiry services are confidential between you and the Brain & Spine Foundation. Any information disclosed to the Helpline team will be treated in complete confidence. For further information, please read the privacy policy on our website

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brainandspine.org.uk/privac...

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James_BSF
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