I just received an alert on my page about help with boiler costs , warmhome discount and other help which I posted five years ago. The discounts for boilers or free ones via the government has now changed to a system called ECO, via most reputable heating companies. Warm home discount is available still for low income users via your electric company but has to be applied for each year in the summertime, unless you receive pension credit. All services offer a vulnerable customers service nowadays as long as you go on the register. i.e I get large print bills from the water company. Many people seem to be unaware of these things to spite much publicity by many organisations. The waterboard also has a discount for low income users, so does the Bt I beleive. Rate rebates cover those who live alone & low incomes. It would be much better, and cheaper if the government made a standard form for low income claimers to claim entitilement to all things. But every claim has to be done individually with very much the same facts having to go down. On the good side they do have a claim calculator on line which assess your entitlement no matter what your circumstances are. Plus BLF have a help line that can advise on your entitlements. Not all benefits are dependent on you being a none worker or pensioner. Hope this helps.