Due to the corona virus pandemic I was able to save a trip to the hospital and have a lupron-toxicity interview by telephone. If the pandemic continues for another three months (or more), the next interview will be by an audio/video internet exchange. The hospital might be using Zoom software, which is receiving serious criticism currently related to privacy and security.
Have any of you had experience with Telemedicine. If so, what software package was used. I'm concerned about my health data being leaked to unknown parties if my hospital uses Zoom.
My medical group uses the EPIC software and it is done with an app called My Chart. I had other interview using doxy.me . Zoom has some problems, but most of them can be resolved if the session is protected with a password.
I use MyChart myself to communicate with my doctors at the hospital, but it doesn't have any audio/video capability that I know of. Perhaps your app is not the same as the MyChart I use.
I wasn't aware of doxy.me. I'll try to get more information about it.
Note that a password won't help Zoom provide encrypted messages. This is a serious problem which needs immediate attention by the programmers at Zoom.
A related problem exists to provide legimate Zoom users with the current password. The password will also have to be sent in an encrypted form.
The MyChart app is the same. Your doctor's office will have to set up a video conference using MyChart. When they do that, you just login to mychart go to appointments select the appointment and push start session. It only works with cell phones and ipad. It does not work with laptops or desktops (accessing MyChart with a browser instead of an app)..
If you were to have a Zoom meeting the password and the id number for the zoom meeting could be sent using MyChart, which is supposed to be a secure communication.
Tango65, that's very interesting. Only problem is that I don't have a smart phone. My next step up in the cell phone world will be to get a flip-phone. But I'm starting to see that the world has moved on to smart phones. I cannot easily get curbside pickup service from Tops Markets without a cell phone which runs the Instacart app.
Maybe I'll check out the Ipad. Hopefully, it will run off the Wifi produced by my NetGear router.
The Ipad will work with the wifi, you do not need to buy one connected to the cell system. All the ipads connect to wifi. I believe that if your doctors use Epic, they will make video visits using Epic only.
Skype announced free virtual meeting software that they say is more private. Zoom has beefed up its security with confirmed passwords. I've used GoToMeeting too. They all seem pretty similar in terms of the interface.
Thanks, Tall_Allen. As I mentioned in an earlier reply, passwords will solve some of the problems with Zoom, but they need to quickly provide encrypted messaging.
I haven't used GoToMeeting. I'll check it out--in case my hospital asks my opinion.
I'm kind of hoping that Skype gets the nod at my hospital.
I had my first telemedicine interview with my medical oncologist last week. It used doxy.me completely separate from the Carespace patient portal. I just clicked on the link provided on the web page, selected my provider and added my name at the check-in prompt. No password was used. I used a laptop. My medicare advantage plan is temporarily waiving the co-pay for telemedicine, so my visit was free.
My visit was not much different than a phone call with a picture of the participants. We didn't exchange any data as I already had my labs from the patient portal, but if we did, who would want it?
I was an EPIC consultant for 16 years before I became sick, Epic Is the best hands down, I may be some bias but I was certified in 10 of its modules. Which included MYCHART, I was lead for installing epic at UNC, MD Anderson( how ironic) Cleveland Clinic, Mayo, university of Florida.... yada yada yada.
My fav was healthy planet which studied population health.
If anyone needs help setting in there PC, IPad iPhone... etc. let me know
I have MyChart on my desktop. I have a telemedicine visit scheduled with Johns Hopkins in 3 weeks. Is it true that once cannot use a desktop for MyChart telemedicine?
I am pretty sure whatever way a doctor or hospital uses telemedicine, it needs to be HIPPA compliant, which means your medical record and personal information is protected. As well as possible anyway.
My NP (my interface to the hospital) stated that Zoom is HIPAA-compliant, and that seemed to end the discussion for her.
The Zoom information I find on the internet indicates Zoom is probably not yet ready for prime-time. For example, end-to-end encryption does not seem to be supported (except, perhaps in some special cases). Some large organizations have banned Zoom use by their members.
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