Had previously arranged holiday oxygen with Air Liquide all was set everything arranged spoke to them Thursday last week.
On arriving at hotel 4pm Monday wrong Dewar had been left with a Helios Marathon.
I use a Companion with the liquid 02! It would not fit on to this Dewar
The Helios only lasts an hour and a half on 6L - that’s what I am on ambulatory, have been unable to walk anywhere. Spoke to them 4pm it will be there tomorrow! Rang them 9am Tuesday it will be with you today went out having to use it on pulse returned to the hotel 5pm no change of Dewar rang them - emergency number it’s coming today!!!!! No it did not arrive!
Wednesday 9am rang again we will ring you back - 10.30am I rang BOC to complain! They were ringing Air Liquide, within 10mins had a call to say it would be there within an hour BOC rang to say the same. Guess what time it arrived? 1.45pm!!!
Definitely a complaint going in I ran out of oxygen Wednesday when out luckily had a spare cylinder in our car for emergencies. But had the upset of stopping the car on a dual carriageway!!!
This puts you off going anywhere they knew my prescription 3L at rest 6L ambulatory, I have not been tested for pulsed yet I feel they have put my health at risk, very unhappy about their service. Home today breathed a sigh of relief Val