Tech or not to Tech: So what is wrong with my GP... - Thyroid UK

Thyroid UK

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Tech or not to Tech

Polo22 profile image
Polo22
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So what is wrong with my GP surgery.

They do put stuff on the MyGP app but it is quite limited well 💩. Been having shall we say communication difficulties, got some great advice/tips from Narwhal10 and contacted GP surgery to confirm correct email address. So sorted an email sent email an hour later received the "your email cannot be delivered, access denied" so i am going to hand it in and collect a pee pot, they really are both metaphorically and literally taking the piss.

Just need to find out now who and where the DPO is at whichever organisation covers my GP practice and send copy to them.

The same practice has been unable to add my disabled daughter to my account on My GP app for 2 years, I have tried everything , getting nowhere. They also have not signed up to NHS on-line services, so although I have an account the surgery does not allow/share information. So I cannot use on line services at all to access information, book appointments etc. Really underwhelmed with them

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serenfach profile image
serenfach

My surgery has recently upgraded their website, and patient access. I did point out that the new website did not have the phone number or address of the surgery...

The new patient access is just repeat prescriptions, just as it was before. So I am not sure who or what they paid for, but they were short changed! This is Wales.

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