I usually write on this post as many are supportive
I was grocery shopping when I was told abruptly to stop touching food but I replied how on earth do it put the food items in the shopping trolley if I do not handle to see what I am buying
In this Lock Down either there are those who are polite or those who are aggressive and bullies
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Tell them to fark off, simple!
I was in a mall today and they had Xmas music playing 🙄😕
Thanks for your reply
No problem 👍
Good morning
I hope you are well
It is about my flat and the costs I have incurred with the renovations
I paid for the doors of the flat to be repainted and for a new mattress with curtains as well as cushions and a clean and this came to £1, 100 which was expensive but a good job
A new tenant is asking for me to empty the bedroom to remove the wardrobes, and the new mattress with the bedframe
I asked the contractor to do this but he is charging £880 to paint a small bedroom, remove the wardrobes and have a new carpet fitted in
He is offering to buy the bed frame and
mattress for £130 and he is charging me £750 in total
I wonder if you could give me your opinion
Kind Regards
It sounds expensive to me, why don't you try to get a quote from one or two other people and compare them. Most people will give you a free quote for work.
Thank you for reply
I do not know anyone in London
I think if the tenancy goes ahead, I will ask the agents to ask Wandsworth Council to remove the wardrobes and I will ask for the bedframe and mattress to go to the British Heart Foundation
You might find someone or a company online who is local..
Thank you for reply
The property is in the hand of a Estate Agent
I live in Derby and the property is in London
The renovations have already been done
It is just to remove the wardrobe and to give the bed frame and mattress to the British Heart Foundation
The tenant is due to move in this Friday depending whether her references are suitable
Good idea. If its a member of staff who says that fair enough but another shopper that's not really on!
Thanks for reply
As if life is not difficult enough than to deal with bullies
I hope you eventually find the job you are looking for
I will go somewhere that's right for me when I'm good and ready is my view.
True, staff OK because they are handling the stuff more than most, the other shoppers more than likely touch things themselves..
Do you find shopping to be difficult?
There are special offers in Marks and Spencer’s and I careful in choosing what to buy
I do not find shopping difficult just the attitude of others who get aggressive if you stand in their way
Report them, a lot of shops have security people on the floor these days.
I already reported a staff member of Marks and Spencer’s last week as she snatched aggressively her trolley from me
I went to the Supervisor lodged the complaint and saw them both laughing
If it gets to much next time , I will report it
Thank you
Contact the Head office if you need to..OR take your business elsewhere. You could also if you have Facebook and there is a M&S page on it post your experience on it and make it public, see how they react then.
Take care.
Thank you for your reply
Have you been a handyman by trade ?
No I just do things in my spare time at home.
Thank you
I have just tried to call Marks and Spencer’s ,I waited until they put me through and then got cut off
I will try again tomorrow or Monday
If a customer is treated like this , I can’t imagine what it is like working with that particular team
I don't exactly like it at present but I can cope with it OK but will only go when needed asking myself is it necessary and if it isn't not go.
It won't be like this for much longer though, it should get better soon.
That's it things get worse before they get better!
Are you furloughed?
Lol really. That’s what I call being prepared!
Prepared is an understatement lol
Good afternoon
I hope you are well
In all of this she did not have gloves or a mask
I had both a mask and gloves and still told off.
The attitude of bullies and intimidation as you say exists everywhere
I hope you are keeping well and preparing a birthday 🍰 treat for your husband
I agree I had both the mask and gloves on and I expect it is resentment that I was choosing what to buy in Marks and Spencer’s and I kept her waiting .
I expect this attitude will be the same as more shops open next week
I only thank God I do not need to work with people like this
It is interesting to know you experienced much the same
It’s only if you touch something and put it back you are supposed to buy what you touch 😂
Oh dear I agree with handyman I would give a look of freck off and carry on with my day love marks and Spencers food especially Percy pig sweets try enjoy your day and forget about such sad pointless Bully's xxx
Thank you for your reply
I go out for a change and did not expect to be intimidated like this
This is not the first bad experience I have had in Marks and Spencer’s
I will not let it get to me
Just an experience
How is your Mum
Is she ok
Her foot is still playing her up I love mum to bits but she can be not a nice person,I pride myself on been careing nature and I never judge people ,totally opposite to my mum!glad u not going to let these things get to you,vent move on !let's hope next time I go in someone is kind for a change😘
Good evening
Thank you for reply
I am also a caring person
My Mother the original scary spice
She is a self made entrepreneur
Quite scary at time’s
She does people’s voices and mannerisms
She can be quite funny at times
She speaks English with a French Accent and her dialect quite funny at time’s
She has a part time retired driver and he is a retired gentleman and a bit greedy for money
He often used to tell us that his son in law gets paid in Euros only and he buys his grandchildren Oreo cookies
I often tell my Mother how is your driver who only talks of being paid in Euros and that his grand children eat Oreos
I agree and I can understand with fruit and veg as you don’t want to take home bad fruit but assistants make labels for a reason and spend a lot of time doing so.if there put randomly on a shelf that’s something what needs communicating with shop assistants cause that should not be happening and sounds like terrible management
I can tell you something about bad management
I was at M and S on 4th June , the trolley was snatched in front of me twice
I made a complaint to Supervisor and I sae him laughing with the person I had complained about
Again I tried to call customer service and after waiting ten minutes I was cut off
I will make a complaint on Monday and see what happens
I do not not make my voice heard , this level of service will continue
That's not on snatching trollies off people!
Dear Roukaya, bullies need to be dealt with in one way only and that’s to give them a “feck off” stare and either report them online or on twitter publicly ans then to ignore them. Hope it doesn’t spoil your day.
Good evening
I will not let it worry me
Been through worse especially from my Mothers side of the family
I often pray to find a job but when I see bully like this I ask God to provide me with the right job
How is your Mum
Mine a little scary
She is not a happy bunny at the moment
You will find the right job. 🙏🏽
My last boss was a bully and I left because of him, it was affecting my health too much. Had nightmares about him for months... it does affect mental state even if you don’t want it to.
The lockdown has been a blessing as it’s helped me slow down pace of life and let self healing take place.
My mum is scary too. It was her birthday on Wednesday just me and her.
Life is too short to be worried or scared though, remember this too shall pass 🌈🌸💪🏾
Good Evening
I hope you are well
It is terrible to be bullied
My last job ended in 2008 and then I moved to Derby and cared for my Father and managed his Business
I suppose by being your own boss , no one will ever bully or intimidate you
I think all I am seeking is a years work experience and try to pass the three exams
If by Gods will , I will go it alone and become self employed
I would love to drive my own little private practice for providing affordable legal advice for the elderly
The more I face barriers the harder I will try
What else is there for me ?
I hope you are well
You can do it- you have the desire and patience.
Good evening
I hope you are well
Thank you for your very kind words
What is about Mums at a certain age ?
I think I always complain I am lonely
But the onus is always on us to make a better life fir ourselves
Again God helps those who helps themselves
M&S staff are awful. I had an experience where the cashier rubbed off the security panel at the back of a gift card. I reported it immediately, and was told she should not do that.
Another time I am convinced the same cashier actually stole my gift card. It had £150 on it. I didn't realise and therefore lost it for good.
I do not generally lose things and believe they probably distracted me at their tills and 'forgot' to return it.
The one near me where it happened closed down. It was awful, the management was never to be seen, most of the cashiers were old biddies who'd been there for ages and thought they could do what they liked.
In the old day M&S recruitment policies were known to be discriminatory. Maybe they feel its beneath them to 'serve' you.
Good evening
I hope you are well
I have shopped at M and S for years and as a result of the Lock Down there has been a complete change of staff
The former staff were always kind and polite and I had never experienced such inadequate customer service
I think since the new staff have come , I there is a change for the worse
I will try on Monday to complain as I have tried already twice
They even take your number and do not call back
It is regrettable that many of us are treated at face value
Good evening
I am sure you have prepared many Lavely dishes
I may travel to Turkey for my Birthday by myself
I really miss travelling and going on excursions
How will you spend your day tomorrow
Very interesting to know they my own experience was not an isolated incident
I will try to make that call on Monday
I hope everything goes well for tomorrow
Their head office was just as bad.
Thanks for warning me
Nothing at times surprises me
Is it any wonder I struggle to find a years work experience with pervasive attitudes like this
I hope your husband had a very nice birthday for tommorow
I absolutely love Turkey, the beautiful beaches , the incredible food it is the home of the donned kebab and the people are incredibly warm and welcoming
I miss the travel and eating out
Hi Roukaya, I am sorry to hear this, no one should feel bullied or intimidated anywhere and especially not grocery shopping. Always report immediately and do not let the bullies get away with thinking this is a normal behavior. This is not your problem, it is there problem, arrogant people lack foresight. Try not to let this ruin your evening. xxx
Good evening
Thank you for your kind words
I am a sensitive person and I did say I need to touch the goods before they go in the trolley
After that she agreed with what I had said
Then I walked off
But I will contact customer services on Monday and explain today’s incident and another incident I had experienced
I hope you are well
Thank you for being kind enough to answer
So sorry you had a horrid experience.
Hi Roukaya,
Unfortunately there are always going to be people who think they have the moral high ground. I've had several instances of this in recent days. Yesterday while my husband and I were out driving, a fellow motorist judged him to be wrong, in a traffic situation and chose to wag his finger and shake his head at us. And someone else on a social media site, misjudged my comment on a question and attacked me in return. It's then hard to put down and return our mind to peace, spoiling our day. But sadly the intolerant and judgmental are always with us. You can let them make you feel inferior, you can react (which is often a really bad thing), or you can ignore them and just carry on with what you are doing. Whichever route you choose, their ignorance will upset you for a while, but that's absolutely normal. We hate being personally attacked. It's our ego which reacts as we feel humiliated.
It's just a small setback and please remember that words are just words. Because it's said doesn't make the speaker necessarily right.
Good morning
Thank you for your kind words of honestly
I realise that yesterday was a little set back given the magnitude of the current pandemic.
I am beginning to realise those who are kind are outstanding and those who are selfish and greedy be always be so
The Pandemic will highlight and showcase the innate personalities of us all
I know which one I will choose .
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