Sorry for such a trivial question all: I can't... - LUPUS UK

LUPUS UK

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Sorry for such a trivial question all

jeanie94 profile image
13 Replies

I can't figure out how to change my profile picture?

Not very tech savvy

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jeanie94 profile image
jeanie94
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13 Replies
tashi profile image
tashi

Hi Jeanie94 if you look at the bar at top of screen where it has HealthUnlocked and then your name, click on your name and the choose edit profile. You can upload images or add a bio there.... hope that helps x

Poshcards profile image
Poshcards in reply to tashi

What is a 'bio'? x

Alison-Brown profile image
Alison-Brown

I was wondering the same thing. I also am a technophobe!

tashi profile image
tashi

Lol biography - if you want to put any details that you're happy to share :-) xx

jeanie94 profile image
jeanie94

I'm using the internet on my phone, but I can only change my bio not my photo. Anyone using their phones and know how to change it then?

Paul_Howard profile image
Paul_HowardPartnerLUPUS UK in reply to jeanie94

Hi Jenie94,

I have just checked with the HealthUnlocked team and unfortunately the ability to change a profile picture is limited to access via a desktop and cannot currently be done by those accessing the site with mobile or tablet devices. Sorry.

Penelope-Mary profile image
Penelope-Mary in reply to Paul_Howard

Hello Paul....I should have scrolled down before adding my 2 penny's worth!

Penelope-Mary profile image
Penelope-Mary in reply to jeanie94

Oh hi! I replied before reading this....yes it's a problem at the moment!

Penelope-Mary profile image
Penelope-Mary

Hi Jeanie 94 I write from an iPad which doesn't support adding a photo. They are going to make this available but not as yet. A box pops up if you try to add pic as tashy described and this allows you to be on a 'waiting list ' for when it become available....if that explains your situation !

Penelope-Mary profile image
Penelope-Mary

Does anyone else find it difficult ....I guess is just iPad users, to type in such a small font and then to touch the spot where you had made an error? I have arthritic fingers and I'm wondering if loads of you out there do too.

Please our lovely monitors, would you be able to change this 😜?!

Paul_Howard profile image
Paul_HowardPartnerLUPUS UK in reply to Penelope-Mary

Hi Penelope-Mary,

Unfortunately this is not something that I can change for this community. However, the HU team are very keen to hear feedback like this, so I will send them a message about your comments and see if they have any plans for making this easier in the future.

Paul_Howard profile image
Paul_HowardPartnerLUPUS UK in reply to Penelope-Mary

I have passed along your feedback which they are sharing with their development team. They did send me a link to an article which you may find helpful for this issue in the meantime - ios.wonderhowto.com/how-to/...

Penelope-Mary profile image
Penelope-Mary

THANKYOU Paul! Looks like a bit of 'quiet time reading ! 👌🏻

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