Pain Concern is looking for volunteers to help moderate the charity’s online community on the Health Unlocked platform. Our forum provides peer support and a learning environment for people living with chronic pain and those who care for them. Forum moderators follow Health Unlocked guidance, creating a great culture and setting the tone for the forum.
As a volunteer moderator you will help to ensure that our online community is maintained as a safe, supportive and fun environment.
You will gather information on what issues are important to forum users. You will help to monitor and moderate user-generated content. By joining us you will join a fast-growing and respected service.
Previous experience or training is not necessary. We are looking for a willingness to learn and a commitment to help. Knowledge of chronic pain while useful, is not essential.
Due to the nature of the role, successful applicants will be required to undertake a PVG check and complete a 1hr Safeguarding online course.
What you would be doing:
• welcoming new members to the community
• overseeing posts to the forum
• ensure that posts conform to the community guidelines
• signpost members to helpful resources
• Share cases with your supervisor and team members
• Help to gather information and feedback for statistics and report purpose
Availability and location:
• Volunteer up to 2hrs per week. Volunteering hours are flexible
• You can volunteer from your location or from our office at New Craighall, Edinburgh
Benefits to you:
• Experience volunteering as part of a friendly team
• Meet new people
• Build on your employability skills
• Develop communication skills and develop knowledge of long term, chronic conditions.
• Training and a dedicated volunteer line manager looking after you
• A job reference after 6 months of service.
• Satisfaction of giving a valuable service to the community.
How do I apply:
Download and complete an application form our website at painconcern.org.uk/voluntee...
For more information contact hr@painconcern.org.uk
*Volunteers are subject to Pain Concern’s Volunteer Policies
