Anyone had problem updating profile?

[tulips123]

I'm. trying to update my profile, 1st update since joining fibroaction in May 2012. i get down to the bottom and attempt to save changes, message pops up rejecting my postcode in the UK. i've checked and tried many times, same thing. I tapped on help and sent an email a few days ago. Just had another look, where guidelines suggest also posting my problem to see if anyone else has had similar and found the answer?

Tulip xx

[Fibrofoggiest]

Hi tulips, I'm sorry you're having such a problem- sadly I don't have the knowledge to solve your problem, it may be an easier option to create a new account but with I don't have the knowledge to solve your problem, it may be an easier option just a slight change to your username and then you can create a new profile with all the information in it that you want.

I'm sorry I can't be of more help and hope that you managed to overcome this problem man i'm sorry I can't be of more help and hope that you manage to overcome this problem and get your your profile correctly updated.

Foggy x

[tulips123 in reply to Fibrofoggiest]

Thank you Foggy, a very logical suggestion. dont knock it. it's not as if i've much else to do, perhaps after my next nap Tulip (for now, anyway lol) xx

[TheAuthor]

I am so sorry to read that, and it could be happening for several reasons. It may be easier (As Foggy says) simply to open a new account.

I wan to genuinely wish you all the best of luck.

All my hopes and dreams for you

Ken x

[tulips123 in reply to TheAuthor]

thank you Ken. i think you're right. keep well. Tulip xx

[Ginsing]

You could send an email to the techies and they may help. so go fibroaction.org and you will find a responce form that should generate help I HOPE.

XGINSING

[tulips123 in reply to Ginsing]

tried that some days ago, they haven't responded but the site suggests posting to see if anyone else has solved the problem. it's ok, perhaps i will create a new a/c, seems to be a logical option. we survive on HOPE xx

[fenbadger]

Agree with both the above. Try an email or a new a/c. I keep losing my photo for some reason. Sometimes it's funny, sometimes really annoying.

[tulips123 in reply to fenbadger]

no energy to sustain annoying, if i cant do it it's not the end of the world. i hope. xx

[fenbadger in reply to tulips123]

no energy

[Mdaisy]

Hello Tulips123,

I would consider speaking to the technical team at HU either by clicking on the Help on the green bar at the top of the community or sending an email using [e-mail].

It might be they have been doing updates and the issue is now resolved - so please try again before speaking to them.

Hope you are able to change it soon

Best Wishes

Emma

[tulips123 in reply to Mdaisy]

Hi Emma Sent the email a few days ago, no reply as such but it did suggest posting my problem to see if anyone else had solved it. 2 sensible suggestions, success so thank you. I hope you're well. Tulip xx