app not working : my app is not working... - My EXI Community

My EXI Community

1,413 members • 316 posts

app not working

PurpleType2 profile image
•1 Reply

my app is not working. Heart rate target is 0-1😪😳

I have deleted app on Apple Watch and IPad, and reloaded. No joy. Please help

Written by
PurpleType2 profile image
PurpleType2
To view profiles and participate in discussions please or .
1 Reply
•
Sarah_EXI profile image
Sarah_EXIAdministratorEXI Support

Hi there - please could you update the Resting Heart Rate on your Health tab and then restart your EXI app on your iPhone. EXI is not supported on iPad although you are welcome to use the app on your iPad to watch videos etc.

Thanks

Sarah