URGENT HELP PLEASE: Does anyone have an... - Lung Conditions C...

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URGENT HELP PLEASE

Davybaby profile image
8 Replies

Does anyone have an alternative means of contacting Air Liquide apart from their given phone number, their lines are down.

Great start to the first decent weekend this year!

Thanks

Dave

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Davybaby profile image
Davybaby
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8 Replies
Gordon57 profile image
Gordon57

Sorry mate, wish I had the info to give you but I don't use them.

BLF helpline perhaps ? Or even your local NHS PCT, PALS office - 01204 462701

Davybaby profile image
Davybaby in reply to Gordon57

Ta M8t love the spray!

See below please

ttfn from this sunny side of the hill

--... ...-- (c/w)

d.

Hi

No sorry - only got the number you have - just tried it a few times and it's just giving a "busy" tone.

Davybaby profile image
Davybaby in reply to

Hi Mark, local eh?

Please see my reply to TomK below

Cheers Scouse

Dave

TomK profile image
TomK

You could try here:

contact.airliquide.com/en/r...

Davybaby profile image
Davybaby

Thanks TomK,

Sent email to

webcontact.alhomecareltd@airliquide.com

but have had no response to 15:15, wife just got through on land line now, panic over, got a 300 mile round trip on Saturday to South Wales, didn’t want to rely just on my POC.

Thanks again

Dave

Hi Everyone

I wanted to pass on to you the following after a discussion I had with a couple of the senior managers at Air Liquide.

The reason for not being able to contact Air Liquide yesterday was due to a fault at the BT exchange. Lines were not available for 2.5 hours after which normal service resumed. So the fault was beyond Air Liquides control nevertheless they apologise for any inconvenience and worry this caused.

Thanks

Mark

Davybaby profile image
Davybaby in reply to

Thanks Mark, pity they couldn’t acknowledge emails either (after the event). then the "man in the black suit" rang to ask if we could have our Friday delivery deferred until Monday, a firm friendly no he has four empty cylinders, was the response from she who must be obeyed, the cylinders arrived at 15:30 today.

Trip to south Wales put off, looks like we're trying to deal with "Aunty Wainwright!"

Dave

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