A number of people have asked for this information. Please have a read. There are new requirements regarding online access to clinical correspondence etc. If you are still having problems accessing your record this is an ideal summary to produce at the reception desk.
GP CONTRACT AND ACCESS TO YOUR ONLINE MEDICAL R... - Thyroid UK
Could you give us the link where you found this please.
Thanks for this information. It is important.
Do you know whether this applies to NHS Scotland, Wales and N. Ireland?
Sorry I think there are separate arrangements for the different countries, I really don't know but Google the terms eg detailed coded Patient record access NHS Scotland.
The information I have posted is for NHS England. Let me know
Just to clarify this is an NHS England publication so "straight from the horses mouth" so to speak
Thanks for the link. I emailed patient online about my gp saying they don't have this set up yet and said I thought since 2016 we should be able to getvtest results. They are passing it on to the relevant team and will get back to me. As soon as I hear anything I will post.
Excellent they are the team to sort it out. Did you get a reference no to chase it up? I have raised this at national level now and have quite a lot of evidence to share about the difficulties we are all facing.
Thank you so much for this useful link.