Logging In Problem

I am still being asked to log in every time I wish to visit the HU TUK daily posts.

I have e mailed the support team 4 times since 28/12 but now not even getting a reply.

Is anyone else having this problem?

[HelenL1965]

No, but I am wondering whether it may be more to do with your own security settings. If your own settings are strict it can stop you from being logged in - make sure HU are on you allowed list of websites and that cookies are enabled.

May not be that, but worth considering - good luck.

[Hidden in reply to HelenL1965]

Thanks Helen.

[puncturedbicycle in reply to Hidden]

I haven't had this w HU but in the past have found that logging out, clearing cache and history and restarting before logging back in have helped (though you may have tried this already).

[Hidden]

Thanks punctured bicycle ......Have done as you suggested .......switched off completely and on again .........signed in ........all now seems OK ...fingers crossed x

[Clutter in reply to Hidden]

Marfit74,

I sent this thread to HU Support and they have advised me they are looking into the problem.

[Hidden]

Many thanks for your support Clutter......thought they had sorted it but not so.......

The problem was here again this morning and just had to log in to reply to you !!!

[TSH110]

I had it same, emailed them - no response. Emailed again and they got back to me with apologies that they never got my first email and a lot of explanation as to what might be the problem, but at same time I found I got straight in if I hit a link in the daily digest so they must have sometjing to fix it I hope they get back to you and do same

[Hidden in reply to TSH110]

TSH110...........I had the same lack of contact and then eventually was being asked to change things which I have refused to do as that would have affected the rest of my use of my iPad which has been fine apart from HUTUK. This problem is at their end and they should solve it.

I will try your suggestion.....thanks for that as it still is not solved.

[TSH110]

Hidden i gave them a lot of detail about the fault and my iPhone and browsers I was using I didn't change anything in my settings - so yes it is them

[Hidden]

Thanks for your backing TSH110.

The fault is with them and they need to rectify it.It is annoying though as I can't be bothered with keep logging in every time I visit the site.