HU have some news......
Over the last couple of months, many asked us how to increase the visibility of their community to reach more individuals. Our recent member survey revealed that new members typically join because they found that they could see the answers to their questions on HealthUnlocked. With that in mind, over the next few days we're releasing an improvement to how questions and posts in your community can be seen. It’s important to note though that as protecting members is a priority, we strictly regulate access to content and are doing this very carefully.
Before publishing a post or question we ask members whether they would like for it to be viewable by Everyone or by Members of this community only.
* 'Everyone' means that the post/question along with the replies can be seen by both members of that community as well as visitors (whether they are HealthUnlocked members or not).
* 'Members of this community only' means that the visibility of the post/question is strictly limited to just the title and the first 247 characters for anyone who is just a visitor (whether they are HealthUnlocked members or not) while only members of the community can see the full post/question and replies.
In both instances the post/question can be found through RSS feeds, on for example the websites of your charity and the NHS, as well as through search engines like Google. In the case of the latter though, its visibility is strictly limited so that visitors can understand the gist of that conversation without compromising the author’s privacy. This helps individuals who are not yet members also find answers to their questions and join your community.
While bringing you more visitors and members by increasing your community’s visibility is a priority, we also take the privacy of members very seriously, which is why we limit what can be seen when someone labels their post/question as for Members of this community only.
As part of this improvement we’re blurring out anything beyond the first 247 characters and hiding the author’s username. Additionally we’re adding a question mark icon near the question “Who can view this post?” that anyone can click on to see an explanation of who can view their post or question.