Franz Kafka - come home you got it so right.
I telephoned CCG asking for a small extension to the home care service that they are already paying for under CHC.
You need to imagine two or three phone calls and each involving being passed along until I got this...
"No we cannot give you any more care time because Liz does not qualify for CHC."
"But you are already funding the care"
"We might be, but she does not qualify, so I can't extend it... I need to check... the system is down. I will talk to the manager and call you back in a few days."
A few days later...
"No, I think that Liz does not qualify for CHC... but the system is still down... what care do you need?... Yes, I will call the agency and authorise it."
These guy's are so weird!
Don't they know the stress they cause?
When the system does come online she will find that last CHC review is password locked and the password lost... Its true... I was told that last month.
Roll on the next review.
Hey, tomorrow has yet to come, but today is good.
Smiling at our good fortune...