Changes to taper plan website?: I use the site at... - PMRGCAuk

PMRGCAuk

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Changes to taper plan website?

WelshSmallholder profile image

I use the site at steroidtaper.azurewebsites.net to automatically generate my taper schedules for the DSNS plan. When I went there today the structure on the site seemed to have changed and when I tried to make the plan I got an error "String was not recognized as a valid DateTime." and a whole page of error code.

Is it me or is it them?

Thanks

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WelshSmallholder profile image
WelshSmallholder
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23 Replies
DorsetLady profile image
DorsetLadyPMRGCAuk volunteer

Could be either revamped one apparently- but it worked when I tested last week -

steroidtaper.azurewebsites....

New link has been amended in FAQs , but please check it, and jet us know if it works - sure others will be affected as well.

You might need to logout and and login again - or they may be working on it again.

WelshSmallholder profile image
WelshSmallholder in reply to DorsetLady

Yes, I was able to find the relevant part of the site and logon but the details of the plans were not displayed clearly on the screen and I then got an error when trying to make my calendar schedule to print out.

DorsetLady profile image
DorsetLadyPMRGCAuk volunteer in reply to WelshSmallholder

Okay - well I have never used it, but as my taper is on there I did test it out last week - but didn’t try and print anything.

Can only suggest you maybe try again- if you still have an issue is there a help facility.

The lady who devised it was on this forum, and although her account is still open not sure she accesses it anymore..but if there’s an issue the charity need to be aware as it’s linked from their website.,

WelshSmallholder profile image
WelshSmallholder in reply to DorsetLady

Thanks. Will try again after giving it a rest and report back! I can always do your plan manually but the site is useful as it keeps a historical record and a cumulative dose.

DorsetLady profile image
DorsetLadyPMRGCAuk volunteer in reply to WelshSmallholder

Mine is on excel s/sheet so does update automatically-,but it doesn’t give cumulative dose…,

Janstr profile image
Janstr in reply to WelshSmallholder

Try deleting your cookies & History before you try again

ubaoz profile image
ubaoz in reply to DorsetLady

Just curious – when I tried to find the link in FAQ I couldn't see it there. Am I missing the obvious?

DorsetLady profile image
DorsetLadyPMRGCAuk volunteer in reply to ubaoz

We did amend it last week with new link to Application -that may be why -but there now -

healthunlocked.com/pmrgcauk...

ubaoz profile image
ubaoz in reply to DorsetLady

Ah, thank you. I looked under tapering plans but was looking for "Steroid taper applications" so missed it. Girl's look obviously… 😀

DorsetLady profile image
DorsetLadyPMRGCAuk volunteer in reply to ubaoz

Couldn’t possibly comment 😉

Anna135 profile image
Anna135

I don't get any option to create a schedule using that link - it just gives me the option to print off the outline of each taper.

ubaoz profile image
ubaoz

I'd used the old version for quite a while but stopped recently when it reached its hosting limits and kept crashing. I've since been using a spreadsheet, but it's not as convenient.

So I was delighted to see in this post that there is a new version of the website. However the new site doesn't recognise me at all with my old user name and password, so I can't even log in. Presumably I will have to re-register and start all over again, thus losing all my schedule and taper information. A pity…

I've sent an email request to the site for support, so I can report back, should anyone else be in the same position?

DorsetLady profile image
DorsetLadyPMRGCAuk volunteer in reply to ubaoz

Good please let us know feedback...one would have hoped an explanation would have been sent to users explaining situation, particularly as the charity is promoting on its website.

I managed to login as usual when I tested, but as I said above I never actually used it in anger so there was no medication info to retrieve.

ubaoz profile image
ubaoz in reply to DorsetLady

Good timing! I've just been emailing back and forth getting things sorted.

Turns out a lot of records on the old site were just archived and not transferred across to the new site. The offer was made to transfer mine to the new site, which I accepted and which was very quickly done.

But unfortunately I still had problems logging in. However, a request for a password reset solved that and I was able to finally login to the new site. It was good to see that all my information was still there and things pretty much seem to work as on the old site.

Currently I'm trying to get the schedule to update for all my records between now and when I last used it in January this year. It's proving a little recalcitrant in that regard, but hopefully I'll get there eventually…

I agree, it would have been nice to have been notified what was happening with regards to the transfer to the new site (especially the archiving of records), but I didn't even know a new site was up and running until I read about it here, let alone that users may (or may not) be transferred to the new site.

However, I must add, I was very pleased at the fast and helpful response I received to my request for assistance to the site.

DorsetLady profile image
DorsetLadyPMRGCAuk volunteer in reply to ubaoz

Good to hear that...

Shiv14 profile image
Shiv14

Has worked for me. Had used the old one and very disappointed when it stopped working. Great news that it is available again. I used my old log in no problem. It can be hard remembering all the steps in the taper dance so this is great🤣

Rugger profile image
Rugger

I have just logged in successfully and all my history is there, but when I tried to change a dose on the calendar, I got the same message that you describe. I have sent Sandra a message using the Contact form on the website. If it's you, then it's also the rest of us!

ubaoz profile image
ubaoz in reply to Rugger

Indeed. I've now had the same string error too. Have also mentioned it to Sandra.

Sandra_123 profile image
Sandra_123

Hi everyone, the site was updated recently because the database reached the free quota allowed by Microsoft. I moved the database to a new host and at the same time archived any old data so if anyone can’t see their schedules then do let me know as I can reinstall them.

The new database is hosted on a server in the US so I wonder if this is causing some problems with dates. I have tested and everything seems to be working OK for me but if anyone is having problems then please contact me either through this forum or the contact section on the app providing as much detailed information as possible with screenshots where possible and I’ll figure out what isn’t quite working.

Many thanks

Sandra

DorsetLady profile image
DorsetLadyPMRGCAuk volunteer in reply to Sandra_123

Thanks for that Sandra ..see congratulations are in order re name change 😊

Sandra_123 profile image
Sandra_123

Could anyone having problems creating/updating schedules also let me know which country they are in. Thanks again

Sandra

Rugger profile image
Rugger

I've been in touch with Sandra and logged in a second time and this time, everything has worked! I don't think I did anything differently from earlier, so maybe the collective energy and Sandra's magic touch has sorted it out!

I've been able to update my schedule from January onwards, which I couldn't do when Microsoft pulled the plug.

Thanks to Sandra and to you WS, for raising the issue.

PMRpro profile image
PMRproAmbassador in reply to Rugger

Just a threat of the right person often changes the scene!!!

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