spent days trying to find out if gp surgery wd be doing my bloods today. GP phone always 'busy' phone-in didn't know,, health trust referred me to other 'busy' numbers after telling me to phone GP !!
drove down [in silicon gloves] to find queue outside. New System: only 2 at one time to enter porch to get scrip or ask ?s. I was sent to supervised back door to give blood, job done and nxt apptment made. NB only ONE GP in surgery so must be a rota... If only they had put it on their website... Communication!!. I don't know if this is the same everywhere here, though.
Hope this helps someone; venting helped me