Hi Bobbivee
I am so suprised that you have had issues with skechers my husband and I probably have 15 pairs between us and never had an issue. We live in them the picture is what I have on today as slippers so comfortable and I have very soft baby feet.
Go walk as in the picture areally not for running they advise a lace up for that.
I hope you do get it sorted out I am so disappointed for you.
I purchase ours from QVC 30 day money back guarantee you can wear them out if any issues you can just send back with no questions asked for a full refund.
I hope you get sorted keep us informed. You can always ring skechers head office if you get no joy from the shop.
☺