Good Morning!: I learned something very... - My MSAA Community

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Good Morning!

lbenmaor profile image
26 Replies

I learned something very important this morning. Always call to confirm the time of your Dr. appointment the day before. I called to confirm my appointment for tomorrow and was told they sent me a letter to change the day which I never received.

Best Wishes,

Leslie

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lbenmaor profile image
lbenmaor
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26 Replies
falalalala profile image
falalalala

You need to send them a bill for a missed appointment. ;)

lbenmaor profile image
lbenmaor in reply to falalalala

Sounds good to me!

IFwczs profile image
IFwczs

Leslie, don't they call and/or email you to confirm? It's a pretty standard practice for every doctor I am seeing. Letter?? We are in the 21st century.

lbenmaor profile image
lbenmaor in reply to IFwczs

I was also shocked. They've never done that before.

IFwczs profile image
IFwczs in reply to lbenmaor

Sounds like the staff dropped the ball and forgot to contact you... I would mention it to the doctor if I were you.

lbenmaor profile image
lbenmaor in reply to IFwczs

They told me they mailed a letter but it was sent to my old address.

A phone call or email would have been the right thing to do.

IFwczs profile image
IFwczs in reply to lbenmaor

Weird. I have never once received an appointment letter in the mail.

lbenmaor profile image
lbenmaor in reply to IFwczs

This is a first for me. Hopefully the last.

Juleigh21 profile image
Juleigh21

I had a former eye doc who did this twice. (Notice I said former). I found it very peculiar.

Kompany profile image
Kompany in reply to Juleigh21

Former is a good call.

lbenmaor profile image
lbenmaor in reply to Kompany

Thank you.

lbenmaor profile image
lbenmaor in reply to Juleigh21

I agree. It's very odd.

bxrmom profile image
bxrmom

Glad you called. Now that most of my doctors have electronic records, I get a text, email, or phone call when my appt has been changed. And text reminders 2 days before my appt in case I need to cancel.

Jessie

pamgarner profile image
pamgarner

they sent it "snail mail" how weird?

lbenmaor profile image
lbenmaor in reply to pamgarner

Thanks.

Kompany profile image
Kompany

In these busy days snail mail is NOT the way to contact patients about appointments. ONLY billing is acceptable if you can’t reach by phone or e-mail. You would think they would be educated enough to know this.

lbenmaor profile image
lbenmaor in reply to Kompany

I agree.

carolek572 profile image
carolek572CommunityAmbassador

Glad that you called ahead BEFORE you ventured out! :-D

lbenmaor profile image
lbenmaor in reply to carolek572

Thank you.

hairbrain4 profile image
hairbrain4

That is kind of odd in this day & age. You might want to have them put it in your records that you prefer a phone call or email rather than postal mail for any appointment changes.

lbenmaor profile image
lbenmaor in reply to hairbrain4

Thanks for your advice.

Beckylp54 profile image
Beckylp54

Hi lbenmaor

It is a good idea to confirm appts. I have received letters from my neurologist of a changed appt giving the reason why the changed date and time. I prefer a written later because of cognitive reasons.

Blessings becky

lbenmaor profile image
lbenmaor in reply to Beckylp54

Thank you Beckylp54.

Beckylp54 profile image
Beckylp54 in reply to lbenmaor

Hi again

I also get text message reminders of appts and sometimes a phone call reminder. I NEED all the reminding I can get because of memory issues and I try to tell All my doctor's THIS

Take care ❤becky

lbenmaor profile image
lbenmaor

I keep track of my appointments with a small pocket calendar. That works for me except if I write the wrong date and or time. I'm pretty lucky that doesn't happen very often.

rjoneslaw profile image
rjoneslaw

so true

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