Support centre

[Vesa]

Hi everyone,

A few of you may have noticed some issues with our Support Centre today. Unfortunately, we’ve been experiencing some technical issues with our support technology providers and are trying to resolve it as quickly as possible.

If you’re experiencing any problems, have concerns or want to reach out to the Support team here (hello!), you can reach us at [e-mail] and we’ll do our best to help you until we’re back up and running as normal.

I’m really sorry for any inconveniences or delays caused in getting back to you. We’ll be in touch when we have more information and, in the meantime, we appreciate your patience with us.

Thank you all and have a lovely Friday,

[pigeonCl-HU]

Vesa, thanks for letting us know.

Personally I have not contacted the Support Centre today; but when I did so in the past, the reply was always quick, kind and helpful.

Hope it'll be sorted out for you without too much hassle.

Computers....if you could only talk to them....

Have a lovely weekend,

pigeon.

[Vesa in reply to pigeonCl-HU]

Hi pigeon, thank you so much for your kind words and support! Made our team's day

[SusieJo1948]

Thank you Vesa and have a good weekend. Love susiejo1948

[SusieJo1948]

Vesa I've been on here. For quite awhile. Are there two different places you can lock your post. When someone writes a post and you reply

You can lock your post there just for community. But someone comes on and leaves a post and doesn't lock it. Say I write something and get replys but I didn't lock it. Is post question the only way to lock . I know this sounds silly. Sorry just was confused a little. Thanks susiejo1948

[Vesa in reply to SusieJo1948]

Hi Susiejo,

You can only choose to make your own posts visible to "Only community members", not replies to others posts. It doesn't sound silly at all! Once our Help Centre is back up, I will send you through an article on it that you can read about this. Best,

[pigeonCl-HU in reply to Vesa]

Hi Vesa, I wonder, that article you promised to Susiejo, could you kindly send it to me as well? It will be very helpful, as I am new to blogging/forums.

Kind regards,

pigeon

[Vesa in reply to pigeonCl-HU]

Yes absolutely!

[pigeonCl-HU in reply to Vesa]

That's lovely, thank you Vesa.

Now let's just hope the computers behave.

pigeon

[Vesa in reply to SusieJo1948]

Here you go: support.healthunlocked.com/...

pigeonCl-HU SusieJo1948

[SusieJo1948]

Thanks Vesa Love susiejo1948

[Hidden]

Hi all,

Thank you for your patience whilst we resolve the issues we experienced today.

We’re pleased to say we’re back up and running as usual. You can now access the Help Centre articles as usual and we will be able to resume normal practice when replying to your emails.

We’re sorry for any inconvenience this may have caused you and we hope you have a great weekend!

[Elfje]

Thx the let us know 💗

[patriciawhite]

You spend your time doing a good job ,small hitches are not a big deal .Thanks for the work you do .

[Whitechinchilla]

Thank you both for the update.nas always we get the very best service from you guys. Many thanks and very good wishes.

[Break60]

Why do I need to log in ever time now?