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Issues getting Zentiva made Hydroxychloroquine and alternative manufacturers

CheddarAddict profile image
7 Replies

Hi all, this is a repeat of a reply I put to a recent post on availability of Zentiva locally to me in Sussex to see if its everywhere or just my local supply chain.

All I want to do is just be given the medication that makes me able to function sort of normally...

and not have to see if I can get on with others or not.

Have had issues yet again today, had found a Pharmacy, Day Lewis who's local Branch at Hassocks would usually hold some Zentiva in stock but would still be given Quinoric each time and need to check on collection to swap but today they gave me some from Bristol Laboratories Ltd. They are Hydroxychloroquine sulfate 200mg Film-coated Tablets but so are Quinoric and I asked the question as to were these like Zentiva or Quinoric as one I can tolerate one I can't... Moody mare of a Manager was most put out that I dared to question what I was given and even more so when I said that I wasn't willing to risk taking them .. I would have been the rudest customer she had had all day if I didn't think they may still be my best bet mind.... so deep breath taken I refused to take them on basis that I didn't know if I could tolerate them. All she could say was she would need to call the manufacturer... but in a tone that meant there was no way she was bothering... or get the GP to specify Zentiva. She then said if I was refusing these then I couldn't have the other items if I was to take the prescription elsewhere.. so I said fine... take them and go off to GP's

The added problem is I can not get the GP to write either Zentiva or NOT Quinoric on the prescription just Hydroxychloroquine sulfate 200mg Film-coated Tablets, so when I went to the Surgery today to try to sort this I was told by a receptionist that 'oh yes it says here you CAN have Quinoric' .. NOOOOOOO! That was from the last time I was trying to sort this and they managed to get that wrong way round on record.. Next job is to email the GP's to voice my concern that my records are incorrect and how do I check and change them....... She wrote everything down and said a Doctor would call.........

So back I go to Day Lewis and ask to speak to Pharmacist this time.. Get the real deal story.. They have none, they can request it but will be sent whatever the Group Buyers buy but even then there is no guarantee as to what will be in the regional depots.... It's a Lottery that up to now has worked. He is well aware of peoples issues with Quinoric and was the first 'non APS' health professionals when I first met him who knew and explained the difference in formulation...

He was however willing to try to source some Zentiva although to be honest I took it that really I shouldn't hold much hope... and he gave me the full details for the one they had in stock...

Sooooo big question please Ladies and Gents.. I do also understand there is no guarantee from this.... Has anyone used the following and had any adverse reaction (some will regardless I'm looking for numbers) or more importantly anyone on it and how is it going...

They're ALL Hydroxychloroquine sulfate 200mg Film-coated Tablets but specifically from

Bristol Laboratories Ltd, PL 17907/0017

Thanks in advance

Have a week or 2 left so want to try and get a hold of this as soon as..

Barry

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7 Replies
MaryF profile image
MaryFAdministrator

I can't tolerate medication like Plaquenil or similar, however my daughter is on it, every so often a new pharmacist tries to fob us off with another, and I always go in and hand them this, they then follow it up and order it. See bottom of this link: lupusuk.org.uk/hydroxychlor... I also got St Thomas' to write a letter stating that is what my daughter should have!

MaryF

CheddarAddict profile image
CheddarAddict in reply to MaryF

Brilliant!

Thanks Mary x

HollyHeski profile image
HollyHeskiAdministrator

HI, I cant have this brand. definite NO NO for me. I get my Zentiva plaquenil Hydroxychloroquine from Boots the chemist, it does state Zentiva on my prescription.

Worth getting GP to state on prescription, once done you will never have a problem as the chemist has to supply.

packerfan profile image
packerfan

Barry I use hydroxy without any problems. I suffered the same as you not feeling normal. did you have problems with dizziness and falling. I see you live is Sussex near West Allis where I live. Would like to meet with you sometime to discuss meds and symptoms, and who your doctors are, if that is acceptable with you.

Fra22-57 profile image
Fra22-57

Well first time I was given Quinoric I took it back to surgery and told them that Guys hospital say onlying Zentiva suitable.so I got that and it was written on prescription for only that brand.Then I felt guilty as I realised I had been off another brand to both of them but still I took the Zentiva anyway. Next time was fobbed off with Quinoric and immediately gave back.they didn't have to get it in especially for me as was in their small pharmacy. ..just error on checker in there

Julie_T profile image
Julie_T

I had this problem also, in the end I downloaded the information given by the Lupus group (pinned on here) and took it to a small independent pharmacy. I have had no problems since. Hope this helps.

Incidentally I was very rude in a very well known pharmacy but the truth is they are contracted to certain manufacturers and therefore have no choice. My complaint is they are never upfront and honest about their limitations. Good luck and best wishes for 2018

CheddarAddict profile image
CheddarAddict

Thank you all for responses above, especially APsnotFab, was absolutely spot on, Its all about the cheapest brand.

I wrote to GP with info attached and he now writes 'Must be Zentiva Brand, please DO NOT issue Quinoric" on Prescription. This failed through EPS to a larger pharmacy group though but works by handing Green Prescription to them ... Thank you again

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