I want a fibro bracelet

I am new on here , re;fibro bracelets how do i go about getting one for myself and a friend

Kira x

[Hidden]

fibroaction.org/awareness-W...

Here is the the link to buy them

VG x

[Hidden in reply to Hidden]

Thanks a lot VG

Kira x

[pjmain]

I bought one and still not recieved it, I paid through paypal on 29th March...Who should I contact

[LindseyMid in reply to pjmain]

Please email [e-mail].

We're having to pursue a formal complaint against Royal Mail because a large batch of wristbands was sent out just before Royal Mail raised their prices. Some made it fine, but others were held by Royal Mail for not having enough postage on and we know some people missed, lost or threw away the notification cards from Royal Mail.

At present all I can do is apologise and ask you to bear with us while we put the complaint in (it's good to hear from as many people as possible this has affected btw). We'll sort it out somehow.

[Hidden in reply to pjmain]

I have no idea,as i am new to the site, maybe this is a separate question you should ask , then you may get the reply and advice that you are looking for, good luck

Kira x

[healey7]

I also paid for some on the 29/3 and still haven't received any. I have e-mailed and was told that they weren't posted and that they would be posted and that I would receive them by 13/4. I still haven't received them. I have sent further e-mails and am still waiting for a response. I advise people not to buy any.

[Hidden in reply to healey7]

this is so sad that the idea of a wristband fot fibro awareness has fallen flat and so many people have been let down. I think i'll take your advice and not buy one,.... pity

Kira x

[Mdaisy in reply to healey7]

Hello Healey 7,

Sorry you feel dissatisfied your order

I have received your emails today from yesterday & the day before that, please see your email for further information. Briefly to explain on the forum we have we have experienced problems we believe due to recent price increase on the 2nd April. Some of the parcels have either not arrived or some have incurred a handling fee. We have been made aware of a handful of people who have been affected by these issues so far out of 63 orders to date.

We have been discussing making a complaint to Royal Mail and Lindsey the founder & chair of FibroAction will blog soon about her plans to resolve these issues

Again, apologies for the inconvenience

Best Wishes

Emma

[Rottie]

bought yesterday fingers crossed they arive then

[Hidden]

They will as postage has been adjusted as Royal Mail hiked up their prices after quoting the price for postage for the wristbands . This is undergoing investigation but anyone now ordering one will get them through no problem

VG x

[Hidden in reply to Hidden]

ok thanks for letting me know

Kira x

[Mdaisy]

Hello Everyone,

Briefly to explain to the forum we have we have experienced problems we believe due to recent price increase on the 2nd April. Some of the parcels have either not arrived or some have incurred a handling fee. We have been made aware of a handful of people who have been affected by these issues so far out of 63 orders to date.

We have been discussing making a complaint to Royal Mail and Lindsey the founder & chair of FibroAction will blog soon about her plans to resolve these issues

Again, apologies for the inconvenience this has caused members. However please be reassured that orders from this date should arrive with no problems.

If you haven't received wristbands ordered more than 2 weeks ago or you were charged extra for insufficient postage, please email [e-mail].

Please see Lindsey's post she will be blogging soon for further information

Many Thanks

Emma

[Hidden in reply to Mdaisy]

This seems to be a topic that has opened up Pandora box , thank-you for your response

Kira x

[Mdaisy in reply to Hidden]

Hello Kira,

There had been an earlier thread with 35 answers and I think some members were as bemused as we were that some got delivered fine and others not right around the time of the price increase. I wonder how many others were affected by this around the UK

Anyway welcome to the forum as I see you have recently joined

Please feel free to visit our website for more information on Fibro, if you haven't already done so

fibroaction.org/

Any queries please do not hesitate to contact us

Emma

[Hidden in reply to Mdaisy]

Thank-you for your welcome, i am finding this site very helpful to me, also very friendly . I'm glad that i joined and i hope that i can add my own input as well as gather information that may be some help to me also

Kira x