DWP Text: Afternoon everyone. Had a... - Fibromyalgia Acti...

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DWP Text

foxie profile image
16 Replies

Afternoon everyone. Had a text from DWP!!!!

Didn't think I'd given them my mobile no as don't use it much. Says " We need to talk to you about your ESA claim. Please call straightaway on 01978316068"

I'm on ESA, transferred over from IB in 2013 after a reconsideration and not heard from them since.

Do you think this is a genuine text or a scam?

Thanks for reading

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foxie profile image
foxie
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16 Replies
bantam12 profile image
bantam12

Sounds dodgy, don't call the number on your mobile. Look up the relevant office and give them a call to see if it's genuine or not.

Dizzytwo profile image
DizzytwoModerator

I would have thought if they wanted to talk they would have called you or sent you a letter by post asking you to call them. Check it out with your local office like bantam12 suggested it's what I would do. Please let us know if it turns out to be a scam. It may help others who get the same request on their phone thank you xx

Momo

WF2k profile image
WF2k

It's not to do with this UC they are rolling out is it? I agree with the others, best to call your local office.

mattjoachim profile image
mattjoachim

Have you tried ringing the number by putting 141 before you dial number so it shows up as a private number at their end. then you can see who answer your call

foxie profile image
foxie

Thanks for all your replies.. I've checked the code 01978 and comes up at Wrexham area. Looking at past letters from DWP they are from Wrexham so might well be genuine. I'm going to ring my local office tomorrow and see what they say. Would have thought they would ask me to ring a 0345 telephone rather than a direct line. Will get back to you tomorrow with outcome.

Gentle hugs

Foxie

in reply to foxie

You can check phone numbers out on google

foxie profile image
foxie in reply to

Did try. Searched this no in Google, nothing showed. If genuine do they usually ask you to ring a direct line rather than 0345 tel no ?!.

catherine19611 profile image
catherine19611 in reply to foxie

I tried that as well nothing coming up for that exact match, but similar with Wrexham then in brackets Wrecscam, they normally write to you, not send texts

in reply to foxie

I've had texts off DWP before and I do mean more than two even so has others at lunch group in our church

MrGrumpy50 profile image
MrGrumpy50

Ring them on the normal number and find out if they text you... I have had calls and texts from them in the past but best to check it out

crystal678 profile image
crystal678

It’s DWP number not scam x

foxie profile image
foxie

Telephone number 01978 316068 is genuine. Spoke to a very nice chap at DWP, going through via 08001690190. Thank you all so much for your input.

Gentle hugs

Foxie

petehs profile image
petehs

Hi sound very dodgy.DWP have free call numbers now's. ESA number 08001690310,takes forever to answer but they will help you.Good luck with everything.

foxie profile image
foxie in reply to petehs

Thought so to but when I rang DWP this morning, on 08001690190, was confirmed they had texted me yesterday and tel no was genuine. Can't be too careful these days.

petehs profile image
petehs in reply to foxie

I'm glad it turned out okay for you.

Punkypurple profile image
Punkypurple

I have heard of DWP doing this. Usually after a Mandatory Reconsideration. Be careful how you reply to this. The best thing to put is you are going to check out the authenticity of the text. And you will speak to your support worker for advice. And could the DWP send any correspondence by post only. As it is to do with esa. They try these tactics to move you from support group to wrag.

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