News on the Upgrade to HealthUnlocked - Fibromyalgia Acti...

Fibromyalgia Action UK

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News on the Upgrade to HealthUnlocked

matt profile image
matt
3 Replies

As many of you have noticed there’s been an interruption to service today with a new-look site that replaced the existing one. It was a big moment for HealthUnlocked - the changes come as a result of nine months of channeling feedback from 150,000 of our members who have come to us suggesting even better ways of communicating, sharing information and supporting each other.

Many today have been dealing with some of the early niggles and bugs and being very helpful with your feedback. We know how much many of you depend on this community. Heartfelt apologies if it has been a bit frustrating for some.

We guarantee:

- The new features will significantly improve what you can do in HU in future

- Other improvements will appear over the next weeks and months

- We won’t stop until we’ve ironed out any bumps

We ask for your help over the next few days:

- To let us know any issues you can spot at support@healthunlocked.com

- To bear with us. We’ll get there!

We’re a small team of people dedicated to making HealthUnlocked the best network around for managing your health online. Thanks for your understanding and being here to help us achieve that - it’s a group effort.

Apologies if I’m unable to answer individual comments here as we now have over 200 communities across the platform to communicate with.

Matt Jameson Evans

?(HealthUnlocked Co-founder)

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matt
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3 Replies
ladymoth profile image
ladymoth

Thank you Matt - I am sure it will all work out very well - but for now we are all a little lost in cyberspace!

Janie x

in reply to ladymoth

And very unhappy that I ended up with someone else's profile for four hours ..... :(

i can only get logged in on my laptop,my windows phone isnt being allowed to access my fibro account,has been a very stressful ans upsetting day,if i cant use my phone then whats the point!!! i cant carry my big laptop around with me all day every day,fibro action has been a life line to me,i feel very lost and disconnected ,unhappy Della x

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