Hi, ladies. I decided to write to you because I need your help. I’m infertile due to a low ovarian reserve. We’ve been TTC for nearly 4 years. During this time we had 2 BFN IVFs, and the doctor advised us to get a donor egg to succeed.
My husband and I are British, but we live in France, where egg donation isn’t available. We decided to travel to Ukraine and try our luck there.
We contacted a Ukrainian clinic called Biotexcom. We chose this clinic because we’ve found loads of favorable feedbacks about them on various fertility forums. In addition, our close friends went to Ukraine, and Biotexcom representatives found a nice Ukrainian lady to carry and give birth to their baby.
When we came to Ukraine, we were met by an interpreter and a driver. In addition, we were provided by the apartment and meals. However, these were the only things we liked about Biotexcom.
Our friends told that the clinic isn’t large, but in fact it turned to be very tiny. The clinic’s building looked like a private villa.
When we entered the hall, I was shocked by the things I witnessed there. Firstly, the clinic’s hall was overcrowded with patients. There wasn’t a single doctor’s office without a queue. We had to wait nearly 20 minutes before the clinic’s manager came to meet us. She told us that she was extremely busy at that moment and we can choose any fertility specialist by ourself and get a consultation there.
Of course, we didn’t like such things… We expected that we would contact the specialist without a queue, but, in fact, we spent nearly half an hour before we found the doctor’s office where the queue was the shortest.
All in all, we waited nearly an hour before the doctor was ready to meet us. We liked the doctor, but she talked with us very formally. The consultation lasted nearly half an hour, but we didn’t get all the answers to our questions.
We visited another reproductive clinic in Kiev. It was Mat I Ditya. The things were different there. Firstly, the clinic’s halls were empty. We noticed only several couples near the doctor’s offices. Secondly, the staff was extremely courteous. They tried to reassure us that everything will be ok, but it was made in the way that I didn’t…
My hubby and I decided not to sign up any contracts, and went back to France. Now we have to decide what to do further.
We didn’t like the way we were treated in Biotexcom. It’s obvious, they have loads of patients, and can’t organize their work properly.
The second clinic was ok, but its halls looked frightenly empty.
Maybe, we should quit both clinics, and go to another place? Or choose the one which has so many patients?