New Garmin watch won’t automatically sync to s... - Couch to 5K

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New Garmin watch won’t automatically sync to strava on my mobile!!

12 Replies

Can anyone help please? I got my new Garmin forerunner yesterday, set it all up. I got the Garmin account & strava accounts set up in my iPhone apps. Have been using strava for a while to upload from my phone with no problems. My Garmin watch won’t automatically sync to my strava & I don’t know why. I think I’ve tried everything!!

12 Replies
Buddy34 profile image
Buddy34Graduate

See if this helps if not let me know

support.strava.com/hc/en-us...

in reply to Buddy34

I’ve done all of this & still nothing. It’s so frustrating. I’ll just wait & see if patience works. I’ve searched online, YouTube, everywhere lol. Thank you though

Buddy34 profile image
Buddy34Graduate in reply to

Try going into strava go to settings , then click' link other sevices' and see if garmin connect is there

GoGo_JoJo profile image
GoGo_JoJoGraduate in reply to

It is frustrating, it usually happens to my hubby though, not me and he's on apple too so I don't know if that has any bearing or not

GoGo_JoJo profile image
GoGo_JoJoGraduate

Has your run gone up to the Garmin Connect app? There can often be a delay updating between connect and Strava, especially at the weekends around peak times. If the watch has synced with connect, it should find it's way to Strava eventually.

You need to have the device set up in Strava as well.

in reply to GoGo_JoJo

Yes I’ve got my stats on my Garmin connect already & that was at 9am this morning 🙄. I’ll keep waiting thanks

GoGo_JoJo profile image
GoGo_JoJoGraduate in reply to

If it doesn't appear by tomorrow you can log into the connect website (not the app) and export the activity as a .gpx file and then import that into Strava.

Test the connection by doing a dummy activity... cardio etc for a minute or 2 and see if that syncs.

runwithdog profile image
runwithdogGraduate in reply to

i had 2 strava accounts when i first started and was totally baffled and annoyed then discovered it depended who/how i logged in (goggle or fb) so was able to delete one.dont know if this helps?

in reply to runwithdog

I’ll give it a go. Thank you

ArthurJG profile image
ArthurJGGraduate

It’s not the watch that connects to Strava it’s the Garmin Connect app. In my experience when I have sync issues it’s the watch not talking to the Garmin app. Usually fixed by turning phone Bluetooth off and on again but sometimes it’s a bigger faff than that. Once the Garmin app has the data it shunts it to Strava pretty quickly.

in reply to ArthurJG

The Garmin app had all the info/stats showing & worked fine but it never logged it all into strava so I just manually logged my info into strava in the end. I decided to do a 5 min test run to post into strava late last night & it’s worked!! No idea how or why but it’s now working. Faith is restored lol. Thanks

ArthurJG profile image
ArthurJGGraduate in reply to

That sounds vaguely familiar. I know it took me a while to get it all working and I can’t remember what I did in the end but I’m sure it was something I’d tried previously.

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