HOW DO I FEED BACK TO HEALTH UNLOCKED? IS ANY BODY LISTENING?

[IannodaTruffe]

I have just been preparing to take my Health Unlocked posters and my C25k poster up to my local surgery and realised that I know next to nothing about HU, apart from my experiences on this forum. How am I meant to sell that to my practice manager? I don't think the T shirt is going to do it by itself.

I have done a bit of reading on the HU main site and now know that there are 500+ communities using the portal, but I really think that HU should have briefed us and given us some information and also someone to feed back to, since some are having the posters refused. It seems many folk are not able to see the practice manager in person, so I have composed a covering letter, which I hope sells HU in the manner that they want. Surely this would have been better coming from HU HQ?

Does anyone here know who or how to contact HU regarding this matter?

I have planned to take the posters to both GP practices in town and also the local hospital, but would feel much happier doing this if I knew what I was talking about. Come on HU, do yourselves a favour and point us in the direction of a definitive description of your aims and objectives and some background information, please.

[Realfoodieclub Graduate]

I use the support help button anytime I need help, but I have to say that hasent been very much at all. It might be worth sending them a message. Good luck.

[misswobble Graduate in reply to Realfoodieclub]

I wondered about this so had a look at their website. It shows the staff photos and a brief description of what their roles are, and the doctor chap who is the boss.

I wandered whether Health Unlocked had anything to do with the NHS as we can't pitch up and say that this is an NHS thing if it's not. I was just going to offer the posters on the basis of my being a member of health unlocked, which I am, and leave it at that. The poster does have an NHS logo on it which helps.

I know what you mean though Iannoda, it's all a bit vague. This site also carries an NHS logo. I suppose we can only go on what we know from using this website.

[Realfoodieclub Graduate in reply to misswobble]

nhs.uk/Pages/HomePage.aspx

This is the link that officially links the two together. If that is any help.

[mossy1 Graduate in reply to Realfoodieclub]

thanks for the link - that does make it clearer

[IannodaTruffe Mentor in reply to Realfoodieclub]

Where is the support help button, please?

[Realfoodieclub Graduate in reply to IannodaTruffe]

On the green banner on the top to the right of the page. Click on help then Click on ask a question, they double check you can't find an answer then press the submit button. You usually get a confirmation email after you have sent it.

[AmberC Graduate]

Very good point, although I haven't received my posters yet I had been pondering on the 'selling' points also.

[mossy1 Graduate]

Just got my posters and wondered the same things. I felt I would need to be able to give a good explanation to make sure the posters are accepted, especially as several members of the forum have found parts of the NHS unaware of the C25k programme and therefore I expect Healthunlocked too.

[completerunner]

This is the email address I have been using...

[e-mail]

And I had a response within 30 mins.

[ancientrunner Graduate]

Yes I have just had this email from Hugo too. So hopefully they were listening to you but didn't get back direct. Linda

[misswobble Graduate]

I got an email tonight with an attached letter of explanation for my local GP surgeries. I got four posters so I'll deliver them all on Monday

[gingernut49 Graduate]

Hugo's email address is [e-mail]