sassy59Ambassador

I’m a bit confused as more than one person can have POA. Has your brother just taken over? If you’re both registered then where’s the problem?

Sorry I’m not really understanding things but thank you for posting the information. Xxxx

randomphantoms in reply to sassy59

You are absolutely right.

Not only can more than one person have POA it is recommended by solicitors and the government website.

My brother did not take over. He simply registered with the bank a few weeks after me.

The problem lies firmly with the bank and its systems/internal communication between departments.

Reply (2)Report

sassy59Ambassador in reply to randomphantoms

Thank you for explaining that. The Bank needs to get its act together and apply some joined up thinking. Hope things get back on track very soon. Xxxx

Reply (1)Report

randomphantoms in reply to sassy59

Thanks Sassy

That is why I posted to warn people that it can happen.

As I said I had no idea until I rang to update the credit card people.

Reply (2)Report

CallendersgalAdministrator

Hi randomphantoms,

How really aggravating and frustrating that this happened, and thanks for taking the time to issue this caution to anyone else who may be affected here.

Sassy59 has already said that of course it's quite possible to have joint POA and I hope that in your own case you managed to sort it out with those concerned. If not I'd ask a solicitor, or maybe CAB to write a strongly worded letter, explaining that of course it's absolutely legal to have a joint POA. And for anyone else to do as you suggest and check first, to avoid being caught in the same situation. Very best wishes.

Gambit62

some banks will generate problems if the PoA is joint rather than joint and several and their systems may not allow for use of credit cards etc that are operated by a single individual in this case - a problem that my brother and I have encountered in relation to my mother. If the PoA was joint and several then the bank needs to get its act together - and they should be issuing yourself and your brother with cards to use on the account - if it was a joint power of attorney they can refuse to issue any cards usable by yourself and your brother on the grounds that these could be used singly rather than jointly.

Suggest you also speak to Citizen's Advice - you can probably do it on line.

randomphantoms

Thanks everyone.

The wording is "jointly and severally".

The bank has not issued any additional cards but has provided a card reader for both my brother and myself.

Both the local branch manager and myself have raised complaints with the bank.

I have the debit card and the " donor" does all their spending on their credit card.

The main point I was trying to make is just because you get a letter from the bank to say that they have registered you don't trust it.

secrets22

oh dont mention POA ..I have been left in a right pickle after the solicitor got dates wrong and now I cant do a thing ,I cant make a new POA because of my partners reduced health.

randomphantoms in reply to secrets22

Get to CAB and seriously consider going for the solicitors jugular.

Past family experience tells me that you can get POA even in your situation but it is a long hard and ,can be, expensive slog.

First point of call has to be your husband's GP.

Reply (0)Report