Each month I get a reminder to request a repeat prescription from the surgery - to date it has worked very well. I get the email, order the drugs and the prescription is ready to collect 48 hours later. At the beginning of December we went to the Doctors of a medication review and was told categorically that we were managing the condition quite well! However over Christmas my husband was ill and used the emergency ABs and steroids. In the first week of January I remembered to re-order the emergency pack! Being very efficient - it was the first week of the New Year - I thought I would order all the meds together. BIG MISTAKE!
I was ordering the regular inhalers a week early! When I went to collect the prescription there was a note saying my husband needed an urgent medication review with no prescription for inhalers only a prescription for the emergency meds. I explained as nicely and calmly as I could that I had tried to be efficient and could the surgery just hold the prescription and issue it next week when it should have been issued. BUT that just added to the confusion - eventually as no doctor was available, an arrangement was made for the doctor to ring my husband on Monday morning. My husband did receive a phone call - it was the first snowy day here - (actually he hasn't really recovered properly from Christmas, he is still very SOB and of course is very anxious) - to be told by the Doctor that he was using far too many inhalers and he could only have a prescription for one symbicort. He was terribly anxious - he needs the inhalers.
Before tackling the surgery I decided to ring the Respiratory Team and check that his meds 2x puffs of symbicort twice a day, 1x spiriva once a day and 1x puff of bricanyl or ventolin as needed was the correct medication which gave me the confidence to tackle the doctors again! This time I rang and spoke to the practise nurse who has known us for a long time and really helped when my husband has been ill. I explained all to her and she spoke to the Doctor - the prescription was ready at the end of the day! One bit of advise she did give me was to make sure that the meds were still in date - when I looked two of the rescue ventolin are out of date and some of the ventolin nebules. She also said make sure you keep the cupboard up to date with medications. So much for my efficiency!!